Essay on Organisational Behaviour

6315 Words Nov 17th, 2015 26 Pages
MOB Final Review

Ch 8- Motivation: From Concepts to Applications * Developed by J. Richard Hackman and Greg Oldham, the job characteristics model (5) 1.Skill variety: the degree to which a job requires a variety of different activities so the worker can use specialized skills and talents. The work of a garage owner operator, who does electrical work, rebuilds engine, does body work, and interacts with customer’s scores high on skill variety. The job of a body shop owner worker who sprays paints 8 hrs. a day scores low on this dimension. 2.Task identity: the degree to which a job requires completion of a whole and identifiable piece of work. A cabinet workers who designs a piece of furniture, selects wood, builds
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* How can a firm enrich a job using the JCM model? 1.Varying work to enable skill variety 2.Assigning work to groups to increase the wholeness of the product produced and give a group to enhance significance 3.Delegate tasks to their lowest possible level to create autonomy and hence responsibility 4. Connect people to the outcomes of their work and the customers that receive them so as to provide feedback for learning * What is job rotation? The periodic shifting of an employee from one task to another Examples: a ticket agent may take on the duties of a baggage handler Prerequisties?
Alternative Work Arrangements 1. Flextime: flexible work hour Example: Employees must work a specific number of hours per week but are free to vary their hours of work with certain limits. Benefits: absenteeism, increased productivity, reduced overtime expenses, elimination of tardiness, traffic congestion around work sites Drawbacks: not applicable in every job or every worker 2. Job Sharing: an arrangement that allows two or more individuals to split a traditional 40- hour-a week job Example: split work shifts 8-12 and 1-5, or two could work full but alternate days Benefits: draws on the talents of more than one individual for a given job; open opportunity to acquire skill workers,

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