Nvq Level 3 Unit 1 Essay examples
1.1 People communicate for different reasons. To express themselves, to be able to relate to another person, to gather and share information, advice, help and support a person.
1.2 Good communication in the work setting enables staff members to work efficiently, provide both quality and speed in their job roles, communicating to ensure work is complete and knowing where staff are and what they are doing. Bad communication can cause tension between staff so no communication is given or received from one another resulting in work not being complete.
2.1 Information from family, friend, and G.P is passed to care staff regarding any communication difficulties a person may have, Talking to a person about how they …show more content…
3.2 Barriers can include hearing/sight impairment, having the wrong attitude or body language. Not having any supportive equipment if needed to communicate.
3.3 To be aware if someone has difficulty communicating and if so find an effective way to communicate with them. Use correct equipment if needed ensuring it is always in working order i.e. hearing aids.
3.4 One to one communication, meetings, professional opinions.
3.5 Rising concerns to an individual’s G.P, asking for referrals to the speech and language team (salt) to assess an individual to see if they require any help or medical attention.
4.1 Confidentiality means to be able to keep information to yourself, not disclosing any kind of information with anyone who is not