Essay on Management and Organisational Behaviour Qantas
Management and Organisational Behaviour
Dr Retha Wiesner
Faculty of Business & Law
University of Southern Queensland
Student name: W. Amal Peiris Student number: U1031128
Qantas faced the crisis in 2011. However it has commenced in 1990 when it was deregulated the government through privatization. Culture of Qantas remained unchanged and it operated as a government organization.
Since Qantas was a government owned organization its cost base was not competitive compared to other Airlines.
Qantas responded with low-cost Jetstar and just like Virgin Airways, the latter also moved into international flight paths to provide an …show more content…
As a result of these changes following conflict issues were arose between management and its employees. Parties | Conflict Issues | Action | Engineers | Engineers felt vulnerable for fear their work would be sent overseas and they wanted only limited outsourcing. | * They went on strike over pay and conditions. * Later moved to arbitration, describing it as the appropriate outcome for the appropriate time. | Baggage and catering Staff | Their Concern was for job security and outsourcing - rather than pay. | * They went on strike over pay and conditions | Long-haul Pilots | To ensure Qantas flights are operated by pilots paid at Qantas rates, not the lower Jetstar rates. | The only action Qantas pilots had been taking