This essay identifies the management issues faced by the AAT, with informed advice on how new types of management approaches such as The Five Principles of Management (Barnard, 1936), Theory X and Theory …show more content…
With staff who are regularly assessed on the necessary skills, potentially through the use of Theory X management methods, both on-the-job and off-the-job training can be provided where necessary. By implementing this strategy in the AAT Administration department, all staff can perform allocated tasks at optimal capacity and to the highest of industry standards. If AAT were to employ this solution, the organisation’s administrator, Julia, would be able to become more productive in her role; and furthermore be able to additionally complete the basic data entry tasks that were initially allocated to the Administration Manager, allowing him to focus more on the management element of his position. It appears, based on Lawler’s article (2005), that emphasising that skills development is crucial and rewarding this is vital for both the benefit of the individual and the broader …show more content…
The individuals have expressed that they feel “unheard and uncared for by senior management” (case study). This identifies that there is an issue with the way that this organisation communicates between its different department and the volunteer body. Due to this issue, AAT should employ Chester Barnard’s ‘Principles of Management’, especially focusing on his notions where authority only existing if the people are willing to accept it, and that communication is absolutely central to organisational decision making (the functions of the executive, 1936). The central theme with this communication theory is that lines of communication should be as short as possible (Chester Barnard…). effective use of these notions will result in a reduction in the number of dissatisfied volunteers, which could ultimately prevent them from leaving the organisation due to their negative feelings towards