James C. Petersen

Great Essays
James C. Petersen’s book, Why Don’t We Listen Better? Communicating & Connecting in Relationships, is based on listening and talking has five sections? In the first section the book explores several communication options. The second section of this book develops a practical way to communicate by active talking and listening, after this section he identifies several communication issues and listening procedures. Petersen then explores the talker-listener methodology with group inter-action and he concluded with last section that is based on philosophical precepts. In the following paragraphs a brief summary concerning the five sections are given.

The first section of Petersen’s book he addressed the “Options in Communicating,” he developed a theory based on the emotions designated as the Flat-Brain Theory, which supports a triadic formula of self that includes the stomach, head, and heart (Petersen 2007, 11-12). The stomach and emotions, the head and the thoughts, personal responsibility and the heart Petersen, 16). Petersen defines the Flat-Brain Syndrome as being a contorted relationship of the
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He explains that the card is used to clarify who is the talker and who is listener and it encourages the talker to assume responsibility and for the listener be detached (65-71). The card is used to identify the goals of each participant. The talker’s goal is to share their thoughts, opinion and feelings while the listener’s goal is to provide a safe, clarifying and understanding environment (77-83; 93-99). This card provided warnings to both participant. It tells the talker to avoid attacks, accusations, labels, or judgment and also warned the listener to avoid defending, agreeing, disagreeing, or advising (89-91; 102-108). Petersen explains when to talk and when to listen before trying to exploring several communication issues, traps and listening

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