According to www.saylor.org/site/wpcontent/uploads/2013/06/Principles%20of%20ManagementNEW.pdf management developed from the belief of several theorists, two of which are, Frederick Taylor and Max Weber. Fredrick Taylor (1856-1915), who is considered the father of scientific management believed that manager and employee are important in the success of any organization and the entity must be efficient to have increased production. He also believed that; there should be a division of work between management and employees, employees should be trained and given jobs that they can manage and managers should use methods to solve problems, instead of relying on judgements and experience. Max Weber (1864-1920) regarded bureaucracy as capable of achieving the highest degree of …show more content…
These were later categorized into three groups. Interpersonal – figurehead, leader and liaison. Informational – monitor, disseminator and spokesperson. Decisional – entrepreneur, disturbance handler, resource allocator and negotiator. Interpersonal role means having the ability to organize workers, lead and provide guidance to them. Informational role is the required process to gather and impart information and decisional role is techniques managers use to plan goals and use them. Cayfresh’s manager utilizes meetings or reports to communicate information, regarding staff performance and the reward to the best performing staff for each month. When there was a dispute between two workers, he resolved it by having a face-to-face meeting with the parties