It is a process where each step builds on each other, whereas, managers must first plan then organized their plan, lead employees to work towards the plan, and then evaluate the effectiveness of the plan.
In the interview with Bao Hy of Pearl Marble & Granite Co., he plays the role of a supervisor, manager and salesman. Pearl Marble & Granite Co. was found in 2013 and it is a small business owned by family at Orange County California. When Bao have a goal of increasing sales during the month, he first needs to map out all the necessary steps to achieve that goal. In this case, Bao is playing the information roles to generate and share knowledge to successfully achieve organizational goals as monitor, disseminator, and spokesperson. His team then set out to region places to offer the sales to recent, prior and loyal clients to see if they are interested in purchasing the products. He often used logical pattern to organize the steps so that it is easier for him to track the team ongoing progress. Each of his team carries out a different goal, such as, organizational goals, division goals, and departmental goals. These goals are refereed to liaison as communicate with internal and external members of the organization by Bao. He also assigns different roles