Explain Strategies Used in Health and Social Care Environments to Overcome Barriers to Effective Communication
Effective communication is part of the core skills required by all health and social care practitioners to ensure that they are effective at meeting the needs of the people who use the services. In order to develop effective communication skills, practitioners need to be aware of and implement the use of communication theories. A wide range of communication theories exist to support effective communication between practitioners and people who use the services within health and social care environments.
Language – If the person's first language isn't English this can cause a huge barrier, especially if the person doesn't …show more content…
Timing – A carer must choose the right time to go and communicate with a service user as they may not be ready to receive important information or they may not be in right frame of mind. This would cause a barrier because they won’t be able to correctly process the information. To overcome this barrier, the carer must ask the service user when would be the best time to talk.
Environmental issues – To communicate effectively with a service user, the environment must be right. Having noise, temperature too high or too low, incorrect lighting or other people in the room can cause barriers to communication. To overcome this barrier you will need to make sure there is no background noise so that the service user is not distracted. Making sure the temperature is not too high or too low can cause barriers to communication as an unsuitable room temperature can make