She could start with an innovative thought box by which the staff will write about they feel needs to be fixed and give a recommendation as to who to fix the problem. Betsy needs to show her staff she is there for them with a listening ear to aid in improving the department as a team member (Roussel, Harris, & Thomas, 2016). She can make sure the staff are getting their breaks, develop lean processes to lead to smoother transitions in the day, and show that nursing satisfaction is a priority. Retention of staff is almost more important than recruitment. Those you recruit is going to discover the same discrepancies previously nurse left over. If the reasons as to why the nurses are leaving are reduced, then it will be easier to recruit and not lead to a domino effect (Uhl-Bien, Osborn, & Schermerhorn, 2014).
She also needs to discuss with other disciplinaries how communication and collaboration is important across departments. For example, when the new ventilator was put into place, it is more important to discuss with the respiratory team why the change and to hold workshops to train the staff on the machine. When a protocol is changed it ripples across multiple departments in a healthcare organization. We have to keep moving forward and develop a plan of action as to how to do that as an interdisciplinary