Persuasive Strategies In The Decision Making Process

In today’s ever –changing world, organizations must make decisions to apply strategic changes within the business. This is essential for the organization to adapt to new competitive forces and remain relevant in their market. Yet decision making is not always easy. Once an alternative is chosen, the ultimate success of it depends on whether it can be translated into action. Managers must therefore rely on managerial, administrative, and persuasive abilities to gain support from employees and reduce resistance to change. The best tactics to assist in implementation and reduce resistance are: employee participation, visible leadership, candid communication, and proper training. Many strategy experts will agree that execution is the most important, …show more content…
Employee engagement leads to a sense of meaningfulness, connectedness, and provides them with the opportunity to learn, grow, and advance. Not only will this lower the chance of resistance, but it will also increase employee performance, lower turnover, increase profits, and lead to greater employee and customer loyalty. While employee participation plays an essential role in reducing resistance to change, visible leadership can also impact the success of strategy execution. Leadership is the ability to influence people to adopt the new behaviors needed for putting the strategy into action. While managers and leaders may use different techniques to gain support of the change, the most important influence on employees would be to lead by …show more content…
After communicating the strategic decision and changes that must be implemented to achieve the organizational goal, managers must also focus on proper training for their staff. Some people are not comfortable with having disruptions to their every day routine and will be anxious or frightened of the changes to come. However, providing adequate time to learn the new process or system will allow employees to be more comfortable with their new tasks. Using simulations can provide valuable feedback from the users and allow management to become aware of issues that could be disastrous to the organization if not addressed prior to going live with the changes. In addition, proper training will assist in increasing the employees’ confidence as they become comfortable working with the new system. The amount of time dedicated to employee training is also crucial. If employees are not given enough time to learn the new systems or process, they will become disgruntled, lose their motivation, and might even decide to leave the organization. Managers must be willing to listen to their concerns and take the time to speak with any employees that seem to be struggling with the changes. This extra attention can increase employee motivation, trust, and confidence, as well as reduce resistance to