Case Analysis 1: Sara Lee vs Dell vs Jcpenney Essay

1811 Words Mar 7th, 2016 8 Pages
Case Analysis 1: Sara Lee vs Dell vs JCPenney

With the advance of technology and the development of society, the competition in industry is increasing intense. If there is no any innovation and just standstill for a company, it will be out of business quickly and be replaced by other competitors. Under this condition, every company wants to make wise strategy to gain profits and strength their competitiveness in the industry. Information technology plays an important role when companies develop strategy.

Overview of the problems each company is facing
For Sara Lee Bakery Group (SLBG), they delivered fresh-baked goods to their retailers directly. The delivery people needed to count at the retailer’s back door. But, these retailers
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For Dell, customer-centric business model makes Dell save cost on inventory. Dell does not produce too much computer, the produce process occurred after received customer’s order. In addition, the extranet helps Dell to share information with all suppliers. This strategy helps Dell and its suppliers saving time, saving cost, and decreasing risk from less inventory.
For JCPenney, it concerned users’ experience. There are 90% of their mobile checkout system was customized. Wi-Fi, RFID, and mobile checkout system are all built to serve customer, in order they can have better shopping experience.

Key differences of the situations
There are some differences between three cases. Such as: different industry involved; different problem faced; different strategy developed and etc.
For different industry involved, SLBG is a food manufactory, Dell is an electronic equipment manufactory and JCPenney is composite department market.
For different problem faced, the problem that SLBG faced was how to build and manage SBT relationships with retailers; Dell faced how to decrease cost and delivery cycle; JCPenney faced how to transform from traditional checkout system to a customized checkout system.
For different strategy developed, SLBG developed SBT system, trained delivery people more skillful and issued policies about the prerequisites for SBT and manage

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