Case Study Of Boston Duck Tours

Decent Essays
There are countless theories on how an individual should motivate their employees. But that is what they are just theories until an individual actually puts them to use. The business that is being looked at in this case study is Boston Duck Tours. Boston Duck Tours was founded in 1994 by Andrew Willson. He is most known for his un orcadoxed strategy for running this business. But enough with the formalities let 's dive in and see how similar his motivating practices goes along with the Expectancy Theory of Victor H. Vroom. The Expectancy Theory basically states that high level of motivation is ever present when high levels of effort directly relate to a high level of performance and that a high level of performance leads to the attainment …show more content…
This theory relies on two points that state that motivation comes from motivator needs and hygiene needs. Only when these two criteria are met can motivation and job satisfaction can occur. The first criteria is motivator needs which refer to the job itself. This means that the employee must get satisfaction out of his work. For a person who loves working with people and desires personal interaction with others this would be a great motivator. While with the other criteria of hygiene, or the working conditions. While this could be a harder criteria to meet because the employees are subjected to weather, which means when it 's hot, cold, raining, or humid the day goes on. For outdoors people this could be a great motivator, or be great deterrent for someone who dislikes the ever changing …show more content…
As stated in The Equity Theory were people 's motivation is based on the people 's perception of their work outcomes relative to their work inputs. This can can be indirectly seen by the fact that his employees come back every season. Their motivated and happy as one conductor said he would not leave unless they made him and has this theory states that people must find equity if they are to have job satisfaction. Another aspect of this theory is that Andrew Wilson has overpayment inequity going on. This result of over paying his employees with high wages and benefits will cause his employees to work harder so that their level of inputs are equal to the outputs they

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