Introduction When inspecting how a company or an organization is run, it is vital to examine what motivates the staff members and what does not. Several corporations use specialized training and performance techniques in order to achieve the best results possible. Two different techniques that are often used to stimulates employee’s motivation are the Expectancy Theory and Maslow’s Hierarchy Theory. Both methods have their advantages and disadvantages but in the case of the Petrova Restaurant the Expectancy Theory was utilized by management to inspire the employees to work more efficiently.
Expectancy Theory Expectancy theory suggests that a person functions a specific way because they are motivated to choose this particular behavior over …show more content…
The similarity stems from the ideology at the heart of the theories. Maslow theory and Expectancy theory both are individual centered theories they just rationalize things differently. Expectancy focuses purely on extrinsic factors and rationalizes that the motivation comes from things unrelated to the individuals but still focused on the individual. Maslow theory focuses on intrinsic factors and rationalizes that the motivation comes from the individual (Ugah & Arua, 2011). Both theories also are multi-faceted; expectancy has expectancy, instrumentality and valance whereas Maslow’s theory has five levels to …show more content…
Over the years Mr. Volkov has tried to create a healthy work environment where every employee was working at their highest level. Recently, however Mr. Volkov has had some motivation issues with his employees. Alexei has worked at the restaurant as a busboy for a few months but he has grown frustrated with his lack of promotion when other busboys working the same amount of time have moved up. The cook, Viktor has been with the restaurant for years and he expects that if he starts working extra hours he will receive a pay raise. Whereas the manager, Misha, works extra hours in hopes that he will soon be considered to be a partner in the
Expectancy Theory Expectancy theory suggests that a person functions a specific way because they are motivated to choose this particular behavior over …show more content…
The similarity stems from the ideology at the heart of the theories. Maslow theory and Expectancy theory both are individual centered theories they just rationalize things differently. Expectancy focuses purely on extrinsic factors and rationalizes that the motivation comes from things unrelated to the individuals but still focused on the individual. Maslow theory focuses on intrinsic factors and rationalizes that the motivation comes from the individual (Ugah & Arua, 2011). Both theories also are multi-faceted; expectancy has expectancy, instrumentality and valance whereas Maslow’s theory has five levels to …show more content…
Over the years Mr. Volkov has tried to create a healthy work environment where every employee was working at their highest level. Recently, however Mr. Volkov has had some motivation issues with his employees. Alexei has worked at the restaurant as a busboy for a few months but he has grown frustrated with his lack of promotion when other busboys working the same amount of time have moved up. The cook, Viktor has been with the restaurant for years and he expects that if he starts working extra hours he will receive a pay raise. Whereas the manager, Misha, works extra hours in hopes that he will soon be considered to be a partner in the