Essay about Balanced Scorecard

3082 Words Dec 20th, 2013 13 Pages
1.0 Introduction
In many ways, today’s business environment has changed qualitatively since the late 1980s. In just a few short years, Globalization has started a variety of trends with profound consequences: the opening of markets, true global competition, widespread deregulation of industry, and an abundance of accessible capital. Began to breakthrough on information technology perspective have changed the capacity to manage business independent through the traditional system restriction of space or time.
From past to now, traditional performance measure system focus on ‘Financial Performance’ and usually ignore the other aspects of performance and evaluation like Financial; Customer; Internal Business Processes and Learning and
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Creation of financial indicators is relatively easy, while the other three aspects indicators are more difficult to collect, need to enterprise long-term exploration and summary.
Some indexes of quantitative work is difficult to implement
Especially for some abstract non-financial indicators of quantitative work is very difficult, such as customer index of the degree of customer satisfaction and customer retention how to quantify, another example of employee learning and development indicators and employee job satisfaction how to quantify. It also makes the evaluation of enterprise performance, inevitable with subjective factors

3.0 Main body
3.1 Tesco
Company background
The company of Tesco was established in 1919 by Mr Jack Cohen in a booth stall in the marketplace. "Tesco" as a brand for the first time in 1929 in London YiJiWei appearance (Edgware) street. After that, Tesco is become stronger; catch hold of the advantageous opportunity, as a leader of trend in many areas.

When most people said their strategic planning and management system called balanced scorecard (Wizards and Chau, 2008), Tesco called the Steering wheel (Tesco 2009). This organization tool center business on core target delivery (Tesco, 2009).The only difference is that there are five perspectives instead of four, the fifth

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