The Just Culture Model

Improved Essays
K: Knowledge: While lacking in knowledge regarding the Just Culture Model, I am very familiar with the aspect of patient safety. As a registered nurse in a hospital setting for the past 18 years, patient safety has always been a concern and responsibility of mine. Although hospital protocols and policies are put in place to ensure patient safety, accidents can and do happen. Human error, mechanical failure, and patient falls are examples of medical errors which can lead to patient harm. When a medical error or accident does occur, it is important to report it in a written incident report according to the protocol of the healthcare facility. Admitting to any medical error and filling out an incident report can be very intimidating to …show more content…
The Just Culture Model encompasses the belief that human error is going to occur and when it does occur that it must be acknowledged. By acknowledging error and analyzing what may have led to the error, across all departments, positions, and behaviors, the same error may be prevented in the future (Boysen, 2013). This model decreases the fear of blame when reporting patient safety events because the identification and correction of system failures becomes the main goal instead of punishment of the individual who made the error. Even though it is impossible to eliminate all errors, under a Just Culture Model, reporting and identifying what may have led to the error, can reduce the risk of it happening again which will increase patient …show more content…
These actions intentionally place patients at risk and the individual should face consequences for their own actions, which may include termination (Goudreau & Smolenski, 2014). The Just Culture Model doesn 't replace individual accountability, rather it encourages management to focus on system and organizational contributions to patient safety incidents. The goal of developing a Just Culture Model is to find the balance between blamelessness and punishment, with the outcomes of increased reporting, stronger teamwork and a safer practice environment (Boysen, 2013). In a just culture, the people and the whole organization are accountable for the mistakes while focusing on risk reduction, system designs that need to be changed are made to reduce error, human behavior risks are considered, and patient safety is

Related Documents

  • Decent Essays

    Case Study: Hi Tiffany

    • 72 Words
    • 1 Pages

    Hi Tiffany, You are right, healthcare goal is to reduce and possibly to eliminate harm to patient. In order, to improve quality healthcare, leaders should avoid punishment in the event of error and should use it as an opportunity of learning and to assess the system. If an organization uses adverse event in a positive way, employees would be encourage to report incidence and that would give a better results on…

    • 72 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Cultural Safety

    • 1100 Words
    • 5 Pages

    The focus of cultural safety is for the nurse and the patient they are caring for in healthcare services it…

    • 1100 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    During the course of Aurturo Iturralde’s surgery, several unethical practices occurred that directly resulted in this malpractice case. During surgery, Dr. Ricketson implanted an object into Aurturo’s spine that was not intended or approved for implantation. As a result of Hilo Medical Center’s (HMC) failure to properly inventory a surgical kit prior to a surgical case, per hospital policy, it was discovered during surgery that the necessary titanium rods were missing. Dr. Ricketson made the unethical decision to cut a section from a stainless steel surgical screwdriver shaft and implant it into Aurturo’s spine. During a physical therapy session, Aurturo fell, causing the stainless steel screwdriver shaft to shatter and cause more damage to…

    • 858 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Chasing Zero Summary

    • 864 Words
    • 4 Pages

    On of the many issues that was brought up in the “Chasing Zero” video was harsh punishments for health care professionals who make mistakes. The reason I choose this particular issue is because I believe it plays a key role in all health care errors. Every single health care error that is made is a learning opportunity. Taking an error and doing something constructive with it can lead to incredible improvements in patient safety. When this is not utilized, patients and health care professionals are penalized.…

    • 864 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Red Bead Experiment

    • 1129 Words
    • 5 Pages

    In healthcare, it is important to identify errors as a means to identify opportunities to strengthen systems to protect patients and minimize the potential for future occurrences. In a recent study, researchers investigated characteristics associated with an increased fear of repercussions in nurses and physicians located in three Canadian provinces (Castel, Ginsburg, Zaheer & Tamim, 2015). In this study, organizational and unit leadership support for reporting errors explained the most fear. In other words, nurses and physicians felt safest reporting errors when there was strong administrative support for reporting the…

    • 1129 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    This paper will discuss the importance of accountability in the health care industry because it is pertinent that everyone involved in a patient’s health care be held accountable what his or her part in providing quality of care. Why accountability is important in the health care industry If there is no accountability in the health care industry there would be a divided line under which physicians, nursing staff, and other health care professionals would fail to adhere to the morals of using judgment and ethics along with integrity when treating patients. This would cause physicians to treat patient incorrectly, inefficiently and without malice of their actions. In health care, accountability is vital to how patients perceive physicians and…

    • 1124 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Horizontally Oriented Intervention: Creating the Safer Radiology Culture The Department of Radiology, Cincinnati Children’s Hospital, launched their patient safety program in 2006. The Cincinnati children’s radiology department assessment showed they had one serious event happening about every 200 days. The department of radiology found to improve patient safety, three significant cultural changes needed to happen: identification, accountability, and open communication. (Donnelly, Dickerson, Goodfriend, & Muething, 2010)…

    • 1673 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    The nurse manager of the floor, Diane Martin has lost sight, or lacks the skills of a transitional leader, this is a key component in creating a just culture. In order to be a transitional leader it is necessary to work with those you manage and display a strong sense of support and advocacy on behalf of their staff and patients (American Nursing Association, 2010). Diane Martin seems to not have this attribute. Nurse Kinsey, despite her preliminary concerns, challenges her for no longer being seen on the floor and invites her to follow her for a day to see how she has to solve one problem after the next. When confronted, Diane simply states how she would like to, but she has no time, and she is busy writing thank you cards, studying metrics…

    • 868 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    About Providence Health Care Providence Health Care It was founded in 1997 and it is located in Vancouver. It exists to offer leadership in the health care system through ensuring that individuals can effectively access as well as receive the kind of care they are in need of. This health care has a good reputation as well as legacy of loving care that is clearly portrayed in their missions and values. In addition, it is a welcoming community, where compassion, hope together with love is always being expressed.…

    • 1095 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Introduction Medical errors and unexpected side effects occur relatively often in the hospital setting, where in 1999, the Institute of Medicine (IOM) reported that medical errors resulted in roughly 98,000 deaths per year, becoming the eighth leading cause of death for patients (Phillips-Bute, 2012). While this number is very alarming, the amount of public concern toward medical errors are nearly nonexistent, resulting in patients having little understanding of their rights when their health is negatively impacted due to a medical error. A medical error exists when there is an action or decision (or lack of) that is deemed as wrong from fellow peers who are qualified in their respective fields, regardless of whether it resulted in negative consequences for…

    • 783 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    In health care there are various avenues in which responsibility and accountability are needed and implemented. The importance of accountability is important because it can ultimately be the key failure of the key success of an organization. The domains of accountability can fall into a variety of categories in healthcare and they can include work culture, measurements in employee accountability, checks and balances, and ethical considerations in leadership and management. In application to health care, accountability entails the procedures and processes by which one party justifies and takes responsibility for the activities that it is involved in.…

    • 1306 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Lewis Blackman Case Study

    • 1139 Words
    • 5 Pages

    The purpose of this paper is to look at high quality, accountable care in medical communities and the high priority placed on increasing quality and safety among patients who suffer from preventable medical errors each year. “Medical errors kill enough people to fill four jumbo jets a week”. (WSJ. Makary) Thus the skills, knowledge and attitudes of nurses must be used to drive and sustain culture changes around patient and family centered care is driving medical process and procedure changes to increase the quality of care.…

    • 1139 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    In the healthcare industry accountability is seen as a person that does not complain to customers or confronts administration or staff while customers are present, attends meetings on time, show up for work on time, does not ignore trash on the floor, can handle problems alone or with little supervision, assist others when work is done, does not use personal position for personal gain, and does not lie cheat or steal. All of these things contribute to a smooth running organization that keeps customers happy and increase profits. When an employee takes accountability for his or her actions this decrease the chances of the organization getting into legal trouble such as negligence, malpractice, and other bigger law suits. In healthcare mistake are made everyday this is why accountability and honesty is so important in healthcare. If an employee admits to his or her mistake the problem can be handled right then.…

    • 1153 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Additionally, a lack of adequate support systems, skills and personal accountability results in communication gaps that can cause harm to patients. “(U.S.Newswire,2006.) As with any situation; with the good comes the bad and poor communication in outcomes. Among these flawed actions often reported on are; when staff take shortcuts that could be dangerous or fatal to their patients care or show poor clinical judgment. Staff that directly confronts their colleagues about their concerns could cause harm to come a patient as a result, due to unprofessional behavior or attitude.…

    • 805 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    For example, consider the Duke Health Raleigh case. One of the top hospitals in the U.S., as reported by health.usnews.com, somehow exposed 3,800 patients to surgical instruments washed with hydraulic fluid instead of detergent. The nurses realized the tools were more slippery than they should be yet when the staff complained, the administrative staff failed to heed the complaints. This lack of simply double checking to ensure safety cause dozens of patients to having…

    • 593 Words
    • 3 Pages
    Improved Essays