Essay on Asking the Right Questions

2592 Words Oct 24th, 2013 11 Pages
The business memo, written to Mr. Hector Fuentes (President, APEU Local No. 121) from Ms. Mary Ford (APEU Director of Human Resources) is in response to Mr. Fuentes request of Ms. Ford to evaluate the state’s proposed option to privatize the state’s Department of Motor Vehicles (DMV) information systems management function. In order to validate each argument in the memo I will apply the critical thinking model from the book “Asking the Right Questions” by Browne and Keeley (2010). This model is comprised of ten steps for an audience to critically analyze a conclusion by speakers and writers. The first step of the critical thinking model is to identify the conclusion of a speaker’s or writer’s argument (Browne & Kelley, 2010). …show more content…
The second step of the critical thinking model is to identify the reasons supporting a speaker’s or writer’s conclusion (Browne & Kelley, 2010). Browne and Kelley define a speaker’s or writer’s reasons as “explanations or rationales for why we should believe a particular conclusion”. It is critical of a speaker or writer to clearly highlight the reasons for their conclusion. The reason plus the conclusion will equate to the speaker’s or writer’s argument. The following passages from the memo are the reasons for the writer’s argument: * “Foreign agents will bid for this privatization contract and accept wages lower than our members receive”. * “Moreover, by dispersing our members to other departments, the governor is just trying to demonstrate that management controls the union”. * “This is an attempt to drive out experienced older workers who won’t want to learn new jobs at this stage of their lives”. * “Outsourcing is the cause of the current recession”. * “Privatization is a potential violation of the Pendleton Act of 1883”. * “The state will lose control of information systems and data will be compromised”. * “Additional costs of overseeing third-party contractors add 20% of hidden costs to the price of each government outsourcing contract”. * If the contract goes to a foreign country, we will have to deal with communication and

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