Are Classical Approaches to Organizational Behavior Relevant in Today
The Scientific Theory model, however, is critiqued for its inability to take into consideration the human factor. An example is the critique by O’Toole on Alfred Sloan’s management of General Motors. O’Toole argued that Sloan built a very objective organization, which paid significant attention to "policies, systems, and structures and not enough to people, principles, and values. Sloan, the quintessential engineer, had worked out all the intricacies and contingencies of a foolproof system." But this system left out employees and society.
Human subjectivity was also considered to as an omission in the Scientific Theory. Relations between individuals were hardly synchronized and workers are subjective and react differently in different situations. Therefore management had to set another goal – to figure out a way to objectify the relations within the organization. Whereas Scientific Theory set the bases in systematization of discreet duties within the working process, Bureaucracy Theory rationalized further the relationships between the different units by establishing institutions based on the post of the worker in the company. Various posts were formally conceptualized according to their professional fields and their required characteristic features and inscribed into a system of regulations that guide the