Significant changes addressing the rights for aged care consumers were notable in 1997. During this period, the Commonwealth government introduced the Aged Care Act of 1997. This Act played a key role in protecting the rights and responsibilities of the aged care consumer by clearly defining them and subdividing the rights and responsibilities into two main categories or consumer sectors. These sectors, as stated by Swain and Harrison (1979),
Significant changes addressing the rights for aged care consumers were notable in 1997. During this period, the Commonwealth government introduced the Aged Care Act of 1997. This Act played a key role in protecting the rights and responsibilities of the aged care consumer by clearly defining them and subdividing the rights and responsibilities into two main categories or consumer sectors. These sectors, as stated by Swain and Harrison (1979),