It aimed to make individuals feel confident they were receiving a high quality service, and their own individual needs for independence, well-being and dignity were being promoted. The policy provided a vision for ensuring groups and communities were involved, heard and understood in the identification of gaps and in the development of services
The above legislation and policy has enabled the care sector to move away from the approach that an individual is identified merely by their medical diagnosis, or needs and a one-size fits all approach and into an ethos that an individual should be identified as an individual and it is their wishes, wants and dreams which should determine how they receive care. The above legislation has had a huge impact on the way the way services are designed, commisionsed and delivered. The changes in legislation are reflected in the standards expected from care providers, putting empathsis on care providers to ensure they have measures in place to support personalisation of care and have identified new training requirements across the board in health and social care provisions. The changes and development in legislation alongside the Mental Capacity Act has also given people more freedom and rights to an opinion on the care they receive ensuring their voice is heard in all decisions made about their lives. However, with the cost of care going up, more regulations on eligability for care and cuts to services individuals who have personal budgets may find it difficult to find providers who can meet their outcomes meaning they may need to receive care from several providers affecting their continuity of care. The services available to individuals may also be effected or determined by