Course Introduction
Who is the target audience?
This module is primarily intended for FSS leaders, managers and AFSVA in-residence attendees.
What is the process for completing this module?
View all pages within the module. If you need more information on the material, please contact AFSVA Training and Development at DSN 969-7175.
Why is this module important?
This module provides proven concepts in developing a culture of exceptional customer service. While the module does not provide a plan to implement the concepts presented, the information can be utilized to instill the philosophies and principles in your employees as well as in yourself. The training module is not intended to replace traditional customer service training
Who is the target audience?
This module is primarily intended for FSS leaders, managers and AFSVA in-residence attendees.
What is the process for completing this module?
View all pages within the module. If you need more information on the material, please contact AFSVA Training and Development at DSN 969-7175.
Why is this module important?
This module provides proven concepts in developing a culture of exceptional customer service. While the module does not provide a plan to implement the concepts presented, the information can be utilized to instill the philosophies and principles in your employees as well as in yourself. The training module is not intended to replace traditional customer service training