4DEP 1 2 Essay
The CIPD Profession Map - Core Functions
The CIPD Profession Map is provided to give a distinct overview of the specific areas of business that HR personnel are concerned with. The map includes 10 professional areas, 8 behaviour areas and 4 bands of professional competence.
The specific professional areas are defined by Bands which describe professional competence, with Band 1 being the entry level standard or those working in an administrative role up to Band 4 the HR Director and elaborates on the transitional constraints between moving through the bands and how their contribution and ultimate success is measured.
As previously mentioned the map includes 10 …show more content…
Understanding Customer Needs
The core way for an HR practitioner to ensure that services they provide are timely and effective is by understanding customer needs. These can include:-
Senior Management Team
One of many needs from employees may be clarification on company policy and procedures.
The service of this can be effective by ensuring that all HR staff are well trained and have knowledge within this area and fully understand the policies and why they are in place. They should be ready to answer any queries relating to this to ensure full competence from staff.
Line managers may rely upon HR for support and guidance relating to recruitment and selection process. HR have a huge role to play in the recruitment process, as they will provide their knowledge and skills to their line managers. HR will have to ensure that they provide all the relevant documentation in order to complete and file necessary documents. HR will also assist with ensuring that all job adverts are not discriminative and meet the relevant legislation.
HR may assist the Senior Management Team with HR planning,