2.2 Diverting: A Case Study

Improved Essays
2.2 Diverting
Roadblocks or barriers to conversation such as diverting and reassuring tend to diminish the client’s self-esteem and undermine their feelings. They will also decrease the effectiveness of the conversation and likelihood of becoming self-determining. Diverting occurs when the practitioner push the client’s problems aside, interrupt and create distractions (Gordon, 1987). In this role play, the practitioner makes inappropriate comments that are out of context and talks about herself. This indicates that instead of focusing on the client, she is engaged in self-listening. She is guilty of doing this in multiple occasions throughout the conversation. For instance, when the client talks about her past occupation in China, the practitioner

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