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13 Cards in this Set

  • Front
  • Back

Setting Conditions


Any thing that makes challenging behavior more or less likely to occur

Ex: Environment (hot/cold)

Organizational culture

A crisis occurs when?

A young person's inability to cope results in a change in behavior

Goals of Crisis Intervention?

Support environmentally & emotionally

Teach children to cope with stress

Stress model of Crisis

5 circles (degrees of stress)?

3 associated behaviors/feelings?

Precrisis state, Triggering event, Escalation phase, Outburst crisis, Recovery

Agitation, Aggression, Violence

Recovery Phase


Higher (Educateur)

No Change (Fire Fighter)

Lower (Abuser)

Four Questions

Ask ourselves in crisis situations

1. How am I feeling now?

2. What does this young person feel, need, or want?

3. How is the environment affecting the young person?

4. How do I best respond?

Behavior Support Techniques

List 4

Last extreme to most extreme

1. Managing the environment

2. Prompting

3. Caring gesture

4. Hurdle help

5. Redirection and distractions

6. Proximity

7. Directive statements

8. Time away

Emotional First Aid


1. Provide immediate help and support to reduce emotional intensity (co-regulation)

2. Resolve the immediate crisis

3. Keep the child in the program/activity

Nonverbal Behaviors

List some?

Eye contact

Body language

Personal space

Height differences

Gender differences

Cultural differences

Crisis Co-Regulation- "Help the child help him/herself"

What to do (nonverbal strategies)

List 4

Take a deep breath

Use protective stance

Step back

Give the situation time

Sit down if appropriate

Remember the importance of body language and facial expression



Steps to the LSI?

LSI = Life Space Interview


I - Isolate the conversation

E - Explore young person's point of view

S - Summarize the feelings and content

C - Connect feelings to behavior

A - Alternative behaviors discussed

P - Plan developed/Practice new behavior

E - Enter young person back into the routine

Do NOT use a physical restraint when...

List 3

We cannot control the young person safely

We are not in control or are too angry

Sexual stimulation is the motivation

Young person has a weapon

Young person's medical condition prohibits it

Young person has emotional problems risking retraumatization

Young person is on medication(s) that affections his/her system

Predisposing risk factors of asphyxia

List 3


Individuals under the influence of alcohol or drugs

Prolonged violent physical agitation

Underlying natural disease (enlarged heart, asthma, sickle cell trait, high blood pressure, diabetes)

Hot humid environments

Individuals taking certain types of medications