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39 Cards in this Set

  • Front
  • Back

Which of the following is not part of the 8 step social media and strategy plan?

hire qualified employees

Which of the following would be considered an accurate example of "being human" on social media?

creating an original post using a unique and creative voice

@Moz says your road map for your social media strategy should have __________ based goals?

metric

You should always compare your social media strategy to your top competitors.

True

From Moz Academy, which is NOT a crucial question to ask when identifying the correct social media channel?

what channels are my competitors utilizing?

Your social media strategy should include all except:

100% branded content

If you are trying to use social media to reach the media, which network does Neal Schaffer recommend?

Twitter

Neal Schaffer's strategies on personal branding include

All of the above:


- invest time in your own brand and be active on social channels


- follow and engage on social media with people and brands coming from certain industry into which you want to go


- share with people on social media about what you are passionate about

Which of the following explains the value in strategic planning?

All of the above:


- an organization comes to understand its markets and its competitors


- an organization becomes aware of the changing marketplace environment


- organizational partners are better able to communicate and coordinate activities


- helps managers better allocate time and resources

Which of the following highlights relevant aspects of the firm's internal and external environment that could affect the organization's choices, capabilities, and resources?

SWOT analysis

The social media mix is composed of which of the following?

social communities, social publishing, social entertainment, and social commerce

Which of the following people will propagate a brand's message and invite others to the experience?

influencers

Which of the following terms may involve humanizing the brand, showing a vulnerability to the customer and working as a steward to customer service, or providing a value to the customer?

social persona

The current problem or opportunity an organization faces is outlined in which of the following?

the situation analysis

A SWOT analysis is often performed during which section of the strategic plan?

situation analysis

Which of the following questions should be answered by 'A competitive social media analysis'?

All of the above:


- In which social media channels and specific vehicles are competitors active?


- How do competitors present themselves in those channels and vehicles?


- Who are competitors' fans and followers?


- How do fans and followers respond to the competitor brand's social activity?

Social media objectives should be:

All of the above:


- SMART


- Include qualitative and quantitative key performance indicators


- Aligned with larger business goals

In the Sarah Van Elzen interview, an example of what today's social media strategy might include in 2016:

3 Facebook posts a week - less is more

An example of ROI in social media strategy that Sarah Van Elzen gave for the KSwiss account:

cost savings

If your brand was a person, what kind of personality would it have? This is an example to ask when creating your brand's ________.

Tone

According to the infographic in the lecture, how should you write journalism style content?

most newsworthy info, important details, then general information

What is something you can do with a social media calendar?

All of the above:


- Theme out months, weeks, or days


- Leave room for breaking news


- Plan out predictable events such as holidays


- Mark when conferences or trade shows are

Tweets with images have a higher average of retweets, clicks, and favorites.

True

When trying to reach new followers, it is not okay to repost old content.

False

Some other content options for posting on social media besides marketing and promotional messages can include what?

All of the above:


- Job openings


- Adjacent content


- Tips and tricks


- Jokes

According to Moz Academy, which of the following is NOT a key question you should answer when defining your brand?

What can we do to look similar to our top competitor?

What is the definition of evergreen content?

content that is always relevant no matter how old it is

According to Guy Kawasaki and Peg Fitzpatrick in The Art of Social Media, every social media content post that is curated should contain a _________ back to the source.

Link

Which is the best answer according to Andy Crestodina? The greatest key in content marketing is we have to be:

Empathetic

Guy Kawasaki's biggest trends in social media predictions include:

Slideshare, LinkedIn, and Pinterest

What is the best method when attempting to post to multiple time zones?

posting the same content multiple times with minor variations

Sponsored posts in Facebook and promoted tweets in Twitter are an example of?

Native advertising

According to Buzzfeed's Joe Puglisi, people share because of:

Identity, emotion, and information

_______ gives people the ability to curate the world's view of them. Which is the best answer?

Content

Joe Puglisi presented these 3 questions to ask to check if your content is share-worthy would be?

Would anyone share this? Is it human? Is it relevant?

Which of the following would be included in an editorial calendar?

All of the above:


- Schedule for publication


- Identification of relevant topics


- Publication venues


- Types of content

Which of the following should be categorized as original content?

Flagship content

Which of the following types of pillar posts is the most popular type posted?

'How-to' article

A YouTube video expressing one's love for one's iPad is an example of what type of organic content?

UGC - user generated content