Patrol

Front 1

What are the tell-tale signs of bomb or IED?

Back 1

Many stamps

Improper address

Wire sticking out and

Ticking sound

Oil stain

Front 2

What cannot you do to a parcel suspected to be a bomb?

Back 2

Cannot touch

Move or

Shake

Front 3

What is your responsibility when doing your patrol?

Back 3

To safe life and to protect property

To make the place safe and secure

Front 4

What should you do when you cannot complete your work schedule?

Back 4

Inform my Supervisor and tell the reason why

Front 5

What do you do for the security of the building if the security lights are not working?

Back 5

Increase patrol

Front 6

Name two types of patrol?

Back 6

Foot patrol

Bicycle patrol

Front 7

What is the purpose of the CCTV cameras?

Back 7

To monitor the movement of people and vehicle in sensitive areas

Front 8

Name two tell-tale signs of breaches of security?

Back 8

CCTV camera damage

Broken doors and windows

Front 9

Why do you need to use call sign when communicating with a Walkie-Talkie?

Back 9

So that outsiders do not know who we talk to.

Front 10

When you receive a message and the message is not clear, what must you do?

Back 10

I will ask the caller to repeat the message.

Front 11

Who must you send the Incident Report to?

Back 11

Supervisor

Management

One copy for filling

Front 12

What is your organisation format for an Incident Report?

Back 12

Can be hand written or typed

Front 13

Name three important pieces of information that must be written in an Incident Report?

Back 13

Date, time and location

Front 14

Inject: Bomb

Back 14

I will open all the windows and doors to minimise casualties.

Front 15

Inject: Anthrax

Back 15

Swith off all air con and fan

Close all windows and door

Put a towel to cover the parcel

Front 16

How do you monitor the movement of a vehicle?

Back 16

By recording the Vehicle Registration Number in the Vehicle Movement Book

Front 17

What is the purpose of a work schedule?

Back 17

To let me know my duty in my shift

Front 18

How do you greet a VIP?

Back 18

The same as I greet any other person

Front 19

What is the document used to identify a visitor?

Back 19

Photo ID, S-pass, Work Permit, passport

Front 20

What is the purpose of the Hand Held Metal Detector?

Back 20

To detect metal object hidden on the person.

Front 21

What is the purpose of a Key Control System?

Back 21

Is to monitor the movement of keys.

Front 22

What would you do if the goods brought in by the delivery man do not tally with the delivery order?

Back 22

I will ask for the correct delivery order.

Front 23

If you see a man smoking at the "No Smoking" sign, what must you do?

Back 23

I will tell him to stop smoking politely. I will record his particulars in my pocket book and inform Supervisor, Management and update Occurrence Book and put up Incident Report.

Front 24

What must you do if electronically operated vehicles barrier is not working?

Back 24

I will withdraw the key. Operate it manually and report to Maintenance and record in the Occurrence Book.

Front 25

Why is it important to check goods brought in by Contractors or Visitors?

Back 25

To prevent illegal or suspicious items being brought into the premises.

Front 26

What must you do if you found a parcel suspected to be a bomb?

Back 26

I will switch off all my communication equipment, cordon the area about 100meters radius, inform Supervisor, Management and call the Police.

Front 27

Why is it important that you must recognise your Management Staff?

Back 27

To have good working relationship and easy to report incident direct to management.

Front 28

What is the purpose of an Entry Pass for Visitors?

Back 28

To allow the Visitor entry and make sure he leaves the premises

Front 29

What are the tell-tale signs of biological hazards?

Back 29

Many stamps

Improper address

Traces of powder on the letter

Front 30

How promptly must you pick up the phone?

Back 30

Within 3 rings

Front 31

What do you say to someone who had made a wrong call?

Back 31

Sorry Sir, you have called the wrong number.

Front 32

Before you transfer the call to your Manager, what must you do?

Back 32

Check with him first whether he wants to take the call.

Front 33

When answering emergency call, why you must remain cool and calm?

Back 33

Try and get more information.

Front 34

Who can you refer to the call from the reporter?

Back 34

To PR Manager or HR Manager

Front 35

Where do you keep a found item?

Back 35

In a safe place under lock and key.

Front 36

Name two types of information you cannot reveal to a reporter or an outsider?

Back 36

Patrol Route

Location of CCTV

Front 37

Why are you not allowed to make personal calls from the phone in the guard house?

Back 37

It is for official use of emergency purpose.

Front 38

Name two emergency numbers listed in the telephone directory?

Back 38

999 (Police) 995 (SCDF)

Front 39

What is the non-emergency number for an Ambulance?

Back 39

1777