Organizational Behavior

Front 1

What takes all of the correlations found in studies of a particular relationship and calculates a weighted average of them?

Back 1

Meta-analysis

Front 2

what argues that scientific findings should form the foundation for management education

Back 2

Evidence-based management

Front 3

The value set of employee behaviors that contribute either positively or negatively, to organizational goal accomplishment is known as

Back 3

Job performance

Front 4

______ involves well-known responses to normal job demands that occur in a predictable way

Back 4

Routine Task Performance

Front 5

______ is defined as the voluntary activities that may or many not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place.

Back 5

Citizenship behavior

Front 6

what term refers to the desire on the part of the employee to remain a member of the organization?

Back 6

Organizational Commitment

Front 7

The desire to remain a member of an organization due to emotional attachment to, and involvement within, that organization is called ______ commitment

Back 7

affective commitment

Front 8

The _____ model suggests that employees with fewer bonds will be most likely to quit the organization

Back 8

erosion model

Front 9

______ is a positive emotional state resulting from the appraisal of one's job or job experiences

Back 9

Job satisfaction

Front 10

Values are defined as

Back 10

Those things that people consciously or subconsciously want to see or attain.

Front 11

According to the job characteristics theory, the degree to which the job provides freedom, independence, and discretion to the individual performing the work is known as:

Back 11

autonomy

Front 12

Which of the following is defined as a psychological response to demands for which there is something at stake and coping with those demands taxes or exceeds a person's capacity or resources?

Back 12

Stress

Front 13

Coping strategies can be viewed as either ___ or ___ focused

Back 13

Problem or emotional focused

Front 14

A supervisor appears understanding and empathizes with his subordinates when they experience work related stress. in the example the supervisor provides:

Back 14

Emotional Support

Front 15

The set of energetic forces that originates both within and outside an employee, initiates work-related effort and determines its direction, intensity, and persistence is known as:

Back 15

motivation

Front 16

Motivation is a critical consideration because effective job performance is largely a function of:

Back 16

Motivation and ability

Front 17

motivation has a ____ effect on job performance

Back 17

strong positive

Front 18

The willingness to be vulnerable to an authority based on positive expectations about the authority's actions and intentions is called ____

Back 18

Trust

Front 19

_____ reflects the degree to which the behaviors of an authority are in in accordance with generally accepted moral norms.

Back 19

Ethics

Front 20

_______ is defined as the process by which employees expose illegal or immoral actions by their employer

Back 20

Whistle-blowing

Front 21

Which of these relects relatively permanent changes to an employee's knowledge or skill that results from experiences?

Back 21

Learning

Front 22

______ refers to the process of generating and choosing from a set of alternatives to solve a problem

Back 22

Decision making

Front 23

learning has _____ on job performance

Back 23

moderate positive

Front 24

learning has a _____ on organizational commitment

Back 24

weak positive

Front 25

______ refers to the decision to continue to follow a failing course of action

Back 25

Escalation of commitment

Front 26

job satisfaction has a ______ on job performance

Back 26

moderate positive

Front 27

Job satisfaction has a ____ effect on organizational commitment

Back 27

strong positive

Front 28

hindrance stressors have a ______ relationship with job performance

Back 28

weak negative

Front 29

hindrance stressors have a ______ relationship with organizational commitment

Back 29

Hindrance stressors

Front 30

motivation has a _______ effect on organizational commitment

Back 30

moderate positive

Front 31

trust has a _______ effect on job performance

Back 31

moderate positive

Front 32

trust has a ______ effect on organizational commitment

Back 32

strong positive