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14 Cards in this Set
- Front
- Back
- 3rd side (hint)
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interviewing is
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detailed, goal driven exchange of information to support a mutual decision process.
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goal driven exchange
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what are the 3 objectives of interviewing
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1 learn specific information about the candidate 2 educate the candidate about the opportunity and organization 3 build relationship and positive perspective of the organization
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some laws put in place to help eliminate discrimination
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civil rights act of 1964; Americans with disabilities act; age discrimination in employment act; executive order 11246
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what is negligent hiring
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a civil action filed against an employer based on the premise of an employer's obligation to not hire an applicant the employer knew or should have known was unsuitable and likely to behave inappropriately toward other employees.
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knew or should have known
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what are 3 interviewing types
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1 unstructured 2 non-directive 3 structured
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what is an unstructured interview like
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free flowing, conversational, lack of specific focus, may be different for each candidate, less objective data, not as reliable, can't validate, increases risk
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what is a non-directive interview like
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open ended questions, focus more on the way they answer vs what they say, hard to summarize and compare candidates, harder to access reliability and validity
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what is a structured interview like
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pre-planned, same order, consistent questions, more objective data, easier to validate, eliminates risk of bais, could be limited without the ability to drill down
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2 types of practical interviewing methods
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1 one on one 2 panel/team interviews
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one on one interviewing method consists of
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most common, highly effective, must have a decision maker
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team/panel interview consist of
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very efficient, common, must be well planned, helpful to communicate in advance, single data shared by all reviewers
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what are behavior based interviews
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1 planned, structured process with follow up questions 2 focused on learning how the candidate acts in specific situations - what did you do vs what would you do
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2 parts
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how to train for interviews
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remind them they are there to listen, review the process, review the legal issues, prepare objectives, establish roles, show how to build rapport & provide information. mange the interview, take notes, analyze info, remind them their there to listen
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common mistakes interviewers make
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interviewer domination, premature judgments, sterotypeing, don't hire your own image, and contrast effect
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contrast effect means best pup in litter
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