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13 Cards in this Set
- Front
- Back
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Another name for intuition |
Tactic knowledge |
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Met must decide ____________ to lead org change and ______________ to lead org change |
How (process) What (content) |
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Failure of success |
Practices that used to be effective but aren't anymore |
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What does the Lewin Stage Theory say? |
There is a process... Unfreeze--->Change--->Refreeze Unfreeze- dislodge any current beliefs, disrupt patterns, and create a crisis to make people change their minds--what to change and how to change it (urgency, dramatic) Change- people begin coming susceptible to change, change implementation (move) Refreeze-once people are changed, they are released to their new form. Continuous environmental scanning, effect of change(metrics) adapt and solidify |
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What are the 8 steps in Kotter's stage model? |
1. Est a sense of urgency (threats) 2. Create a guiding coalition (selecting the group) 3. Develop vision/strategy (inspire) 4. Communicate (the change vision) 5. Empower employees (for broad based action) 6. Generate short- term wins (highlight gains for motivation) 7. Consolidate gains and produce more changes 8. Anchor new approaches |
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3 important facts about Gentile's ethical implications, values, corruption, and fraud |
1. Clarification and articulation of one's values 2. Post- decision- making analysis and implementation plan (do research) 3. Speak one's values and receive feedback |
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GVV |
Giving voice to values. This is important in Gentile's Theory |
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Duck's emotional transitions theory: and 5 areas of it |
Explains the changing curve- human emotions that accompany change 1. Stagnation- people are blind to the change needed. Forceful demand is required, no urgency 2. Preparation- dramatic announcement, rush of emotion and decreased productivity 3. Implementation- beginning of the journey 4. Determination- realize change is real 5. Fruition- when the hard work pays off |
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What does Beckhard and Harris's focus on processes say? |
It focuses on the change process. Recognize the need for change. There is a gap analysis between that and the desired state. Define the desired state. Manage the transition between this (present--->future) |
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4 steps in the Cawseuy-Dezca-Ingles Change Path Model |
1. Awakening- org analysis 2. Mobilization- preparing for change 3. Acceleration- gain support 4. Institutionalization- success, monitor metrics, and measure change |
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Explain the difference between point A and point B in the Sigmoid curve |
At point A, change is harder than at point B |
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One way to keep people more focused |
Set smaller goals |
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Lewins 3 step reference encourages leader to do what? |
Reward small steps foward |
