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17 Cards in this Set

  • Front
  • Back
management by objectives (MBO)
a program that encompasses specific goals, participatively set, for an explicit time period, with feedback on goal progress
employee recognition programs
programs used by organizations in which employees are recognized for good performance, rewarding them intrinsically and extrinsically.
employee involvement
a participative process that uses the input of employees and is intended to increase employee commitment to an organization's success

engage workers in decision making ^autonomy ==> more motivation, commitment to organization, more productive, more satisfied
participative management
a process in which subordinates share a significant degree of decision-making power with their immediate superiors

has relatively slim beneficial effects
job rotation
the periodic shifting of an employee from one task to another
Job enlargement
expands the job horizontally. Does not increase difficulty, instead just makes more tasks – breaks monotony.
Job Enrichment
the vertical expansion of jobs, which increases the degree to which the worker controls the planning execution, and evaluation of the work.
Job characteristics model
skill variety, task identity, task significance => experienced meaningfulness of work

Autonomy => experienced responisiblity for outcomes of work

feedback => knowledge of the actual results of the work

===> high internal work motivation, high-quality work performance, high satisfaction with the work, low absenteeism and turnover
variable pay program
a pay plan that bases a portion of an employee's pay on some individual and/or organizational measure of performance
piece-rate pay plan
a pay plan in which workers are paid a fixed sum for each unit of production completed.
merit-based pay
a pay plan based on performance appraisal ratings

let individuals perceive a strong relationship between their performance and the rewards they receive.
bonuses
a pay plan that rewards employees for recent performance rather than historical performance.
skill-based pay (competency-based/knowledge-based)
a pay plan that sets pay levels on the bases of how many skills employees have or how many jobs they can do.
profit-sharing plan
an organizationwide program that distributes compensation based on some established formula designed around a company's profitability
gainsharing
a formula-based group incentive plan. differs from profit-sharing, because it ties rewards to productivity gains rather than profits.
employee stock ownership plans
a company-established benefits plan in which employees acquire stock, often at below-market prices, as part of their benefits.
flexible benefits
a benefits plan that allows each employee to put together a benefits package individually tailored to his or her own needs and situation