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13 Cards in this Set
- Front
- Back
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Which name should come first when working with alpha numeric filing? |
Peter G. Burns |
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Major filing system used in healthcare... |
Alphabetic, numeric, subject |
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When stamping check with the restrictive endorsement “for deposit only” prevents ... |
Loss of theft |
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Which U.S P.S mailing services should we select when mailing routine patients record to an insurance carrier? |
Standard |
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Checking for and repairing damaged documents in part of what step in the filing process? |
Conditioning |
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The purpose of record management includes... |
Arranging, classifying , storage |
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Which represents improper telephone techniques... |
Answering the phone with “please hold” |
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Which of the following types of appointments scheduling would be the best method for an office with standard hours, multiple provides and accommodating work in appointment |
Wave |
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Post office returns a note with unknown addy, what steps are you going to take to handle the situation... |
Verify mailing addy and document the post mark date and prepare the new envelope and correct addy with new postage |
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A patient calls the pediatrician office upset because there child is vomiting and has a fever of 103•. What is the MA going to do .... |
Schedule a same day appointment |
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What would be the appropriate action to a physician schedule when running late ..... |
Give patient an estimate delay time and give the options to deal with delay |
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The office policy is to arrive 30/40 minutes prior to there appointment to complete patients history forms. What would be the most effectient technique for this office ...? |
Time specify scheduling |
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A filing system that organizes items chronologically for action when the date arrives if called .... |
Ticker file |
