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LDR 531 UOP (NEW) Week 3 – Quiz 1. Grapevine communication 2. Nonverbal communication 3. Written communication 4. Oral communication 5. Increased anxiety 6. Increased power 7. Increased member satisfaction 8. Increased certainty 9. Clear responsibility 10. Acceptance of solution 11. Efficiency 12. Speed 13. Accommodating 14. Comprising 15. Competing 16. Avoiding 17. Language 18. Information overload 19. Grapevine 20. Filtering 21. Compliance with the group is marked by a tendency to notice and emphasize those aspects of the group that are distinctive 22. Compliance with one role aids our performance in another role 23. Compliance with one role requirement may make it difficult to comply with another 24. Compliance with the group is an attempt to understand who we are and how we fit into the world. 25. Similarity 26. Role expectation 27. Diversity 28. Dispersion of responsibility
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1. Lying
2. Filtering 3. Communication apprehension 4. Silence 5. Distributive; integrative 6. Formal; informal 7. Emotional; rational 8. Affective; reflective |
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13. To retain its edge in the organic health food market, Natura has established a high priority team comprised of senior executives from the company’s production, marketing, and research divisions. These employees work together closely to study consumer attitudes about organic health foods and come up with a closely monitored development and marketing strategy for new products This ensures that each division is informed of the specific needs, timelines, and expected outcomes of the strategy. It also makes Natura a company that adapts to changes in market trends swiftly. The team Natura uses here is of the __________ type 1. Problem solving2. Traditional 3. Cross-functional 4. Self-managed work 5. Groupthink 6. Social loafing 7. In-group favoritism 8. Cyber loafing 9. Rational 10. Interactionist 11. Transactional 12. Managed 13. Problem-solving 14. Self-managed work 15. Independent 16. Cross-functional 17. Shirley and Debra come from a high-context culture 18. Shirley uses filtering when communicating with Debra 19. Debra is engaging in social loafing 20. Shirley suffers from communication apprehension 21. Differentiation 22. Association 23. Negotiation 24. Integration 25. Lateral communication facilities coordination at the intradepartmental level 26. Lateral communication facilitates emotional expression, enhances motivation and helps the organization control its employees effectively. 27. Lateral communication occurring with management’s knowledge and support can be beneficial even does not follow the formal vehicle structure 28. Lateral communication helps in the transmission of ideas and information 29. Based on clear and factual information 30. Characterized by ambiguity 31. Determined by organization 32. Rooted in issues of minimal importance to employees 33. Chain network 34. Mesh network 35. All-channel network 36. Star network 37. The company uses enterprise solutions to manage inventory 38. The company keeps inventory levels low in order to reduce costs 39. The company’s manufacturing facility is functioning at optimum capacity 40. The company’s sales and logistics functions are tightly integrated 41. Diversity of goals among groups is a major source of conflict 42. People low in the personality traits of disagreeableness, neuroticism, or self-monitoring are more likely to engage in a conflict 43. The less specialized the activities of the group, the greater the likelihood of conflict 44. The smaller the group, the greater the likelihood of conflict. 45. Role conflict 46. Role fuzziness 47. Role perception 48. Role ambiguity 49. Avoiding publicity of the team’s progress and success in the organization 50. Discouraging the sharing of unique information as it benefits some employees unfairly 51. Promoting a sense of independence over the group spirit to encourage competition 52. Engaging in close mentoring of the work being done by the team throughout the project 53. Written communication 54. Lateral communication 55. Nonverbal communication 56. Downward communication 57. Common purpose 58. Climate of trust 59. Social loafing 60. Team efficacy |
