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25 Cards in this Set
- Front
- Back
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What is an interview?
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The interview is a meeting between you and your patient. The meetings goal is to record a complete health history.
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What type of data does the interview collect?
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Subjective Data
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What are some things you accomplish when you complete a successful interview?
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1. Gather complete and accurate data
2. Establish rapport and trust so the person feels accepted 3. Teach the person about the health state 4. Build rapport for continuing therapeutic relationship 5. Begin teaching health promotion and disease prevention. |
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Name some internal factors particular to the examiner, that will affect the interview.
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1. Liking others
2. Empathy 3. Ability to Listen |
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Define "Liking Others", in regards to Internal Factors of the examiner.
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Possessing a generally optimistic view of people.
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Define "Empathy", in regards to Internal Factors of the examiner.
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Empathy means viewing the world from the other person's inner frame of reference.
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Define "The Ability To Listen", in regards to Internal Factors of the examiner.
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Complete attention that is both passive and active.
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Name some external factors that the examiner has influence over that affect the interview.
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-Ensure privacy
-Refuse interruptions -Physical Environment |
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Give some examples of why note taking is a negative.
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-It breaks eye contact too often
-It can interrupt the patient's narrative flow - It impedes your observation of the patients non-verbal communication - It is threatening to the patient when talking about sensitive topics such as alcohol abuse and drug abuse. - |
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What goes on during the working phase of the interview?
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This is the data-gathering phase.
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What are open-ended questions?
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Demands narrative information from the p/t. It allows the p/t to express his or herself fully.
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What are closed-ended questions?
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Ask for specific information. Use direct close ended questions after asking open ended questions to fill in any details the p/t may have left out, or to clarify information.
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What are nine responses that you can use to aide you in gathering data, while staying on topic, and not cutting a patient off?
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1. Facilitation
2. Silence 3. Reflection 4. Empathy 5. Clarification 6. Confrontation 7. Interpretation 8. Explanation 9. Summary |
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Give an example of facilitation.
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These responses encourage the p/t to say more. Ex: "mhmm," "go on." They are also called general leads.
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Give an example of silence.
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Silence is golden after open ended questions, and communicates to the p/t that he or she has time to think and organize their thoughts.
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Give an example of Reflection.
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This response echoes the p/t's words.
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Give an example of Empathy.
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This is when you recognize a feeling in what the patient has just told you and you put it into words. Ex: It must hard on you having the deal with so much at home.
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Give an example of Clarification.
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Use this when the p/t's choice is ambiguous or confusing. Ex: Tell me what you mean by 'tired blood.'"
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Give an example of Confrontation.
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In the case of confrontation, you have observed a certain action, feeling, or statement, and now you are going to focus the person's attention on it by 'confronting' the situation.
Ex: "You say it does not hurt, but when I touch you here, you grimace." |
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Give an example of Interpretation.
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This statement is not based on direct observation, as is with confrontation, but it is based on your inference or conclusion. It links events, makes associations, or implies cause. Ex: "It seems everytime you have this type of stomach pain, you have had some kind of stress in your life."
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Give an example of Explanation.
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These statements simply inform the person. You share factual and objective information with them.
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Give an example of Summary.
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This is the final review of what you understand the person has said.
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What are the ten traps of interviewing?
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1.Providing False assurance
2. Giving unwanted advice 3. Using authority 4. Using avoidance language 5. Engaging in distancing 6. Using medical jargon 7. Using leading or biased questions 8. Talking too much 9. Interrupting 10. Using why questions |
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What is the developmental task that the older adult has?
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finding the meaning of life and the purpose of his/her own existence, and adjusting to the inevitability of death.
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What are some interviewing techniques to consider when interviewing the older adult?
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*The interview takes longer, because they have more information to tell
*You might want to break it up into parts because they get tired easily |
