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14 Cards in this Set

  • Front
  • Back

Design Mix

  • Characteristics of a product, allowing it to both meet needs of market & effectively use a business' resources
  • Design mix will include:

  1. Function - what does product actually do, including core function, additional functions & quality
  2. Aesthetics - how does product look - i.e. its physical appearance
  3. Cost, economic manufacture - is it feasible to make the product?

Branding

  • A promotional method involving creation of an identity for the business that distinguishes the firm & it's products from other firms
  • Branding can add value to a product, allowing firms to charge higher prices
  • Leads to brand loyalty whereby customers will continue to buy products from that firm

Promotion

  • That part of marketing mix that informs & persuades customers about product, in order to sell the product
  • A firm will look at its promotional mix in order to increase the scale of its products
  • Promotion is designed to create Awareness, Interest, Desire and Action (AIDA)

Differentiation

  • Making a product stand out from competitors' products
  • Gives a business a competitive advantage. This can be achieved through:

  1. A USP
  2. Changing customer perceptions via advertising
  3. Pricing strategies

Pricing Strategy

  • Method used by an organisation to price a product in order to meet market objectives
  • Strategies will be influenced by nature of product and degree of competition in market
  • Price strategies include:

  1. Price skimming
  2. Price penetration
  3. Predatory pricing
  4. Competitive price
  5. Psychological pricing

Distribution

The movement of goods & services from the source through a distribution channel, right up to the final customer, consumer or user.

Wholesale

Selling of goods in large quantities and at low prices to large wholesalers such as Bookers, typically to be bought and then sold on by small retailers.

Product Lifestyle


Stages a product may go through in its lifetime:-


  1. R&D - negative cash flow due to market research and R&D costs and no sales revenue.
  2. Launch - production & promotion costs can be high
  3. Growth - sales revenue increases but as more units are sold production costs also increase, however, there will be economies of scale
  4. Maturity - sales stabilise & product acts as a cash cow
  5. Decline - at some point the product will start to lose sales
  6. Extension strategies - products are adapted & given a new lease of life



Extension Strategy

  • Strategy used to extend lifetime of a product - i.e. prolong maturity stage & halt decline
  • Product life may be extended in a number of ways:

  1. Altering the product
  2. Using a new pricing strategy
  3. Increased promotion
  4. Identifying new markets to sell in

Boston Matrix

  • Model used to analyse a firm's product portfolio by considering market share in relation to market growth for each product
  • helps inform future marketing decisions
  • Products are classified as:

  1. Rising Stars
  2. Cash Cow
  3. Problem Child
  4. Dog

Product Portfolio

  • Looks at range of products & brands that a firm has under its control
  • A business may analyse its portfolio to help identify where each of its products is positioned in the market. This will help inform future marketing decisions
  • Boston Matrix is one such analytical tool

B2B

  • When one business sells its goods / services to another business (B2B) - i.e. industrial markets
  • B2B markets likely to involve fewer intermediaries with greater emphasis on relationship between buyers & sellers
  • Within marketing mix greater emphasis is likely to be on price & quality of product

B2C

  • When one business sells its goods / services to individual consumers (B2C) - i.e. consumer markets
  • Represents end of supply chain
  • An integrated marketing mix is crucial to generate demand from customers