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22 Cards in this Set
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Senior Master Sargent Brock, the security forces superintendent, calls Staff Sargent Downy into her office and says, "I noticed you and your fire team "ranger rolling" your hats." Smiling, Downy replies, "Ma'am, I believe it creates a more aggressive look; besides, the ladies really like them." Brock says, "You may not be aware, or even care, Sergeant Downy, but ranger rolling your hat is not authorized." Standing up she adds, "I know you dislike the rule and it is your nature to take risks, but the ranger rolls end today. Are we clear?" Reluctantly, Downy replies, "Yes, ma'am!" The next day Brock notices Downy and his team wearing their hats appropriately.
Senior Master Sargent Brock's actions BEST illustrate her understanding of Staff Sargent Downy's (blank) and its impact on Non Commissioned Officer effectiveness.
a. temperament b. blind-spot c. high level of maturity |
a. temperament According to the Four Lenses chapter, understanding the different temperaments allows leaders to communicate better with their subordinates. Based on her understanding of temperaments, Brock recognizes Sargent Downy's preferred temperament is orange as illustrated in the statements, "I believe it creates a more aggressive appearance and the ladies really like them" and "I realize you do not care for all these RULES and it is your nature to take RISKS" she also does not allow him to use it as an excuse (or crutch) for unacceptable behavior.Senior Master Sargent Brock understands that Downy's behavior can have a negative impact on Non Commissioned Officer effectiveness; therefore, her actions in correcting the issue will positively impact her effectiveness.
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Master Sargent Norton calls Sargent Pyle, one of his most motivated Non Commissioned Officer's, into his office and announces, "I am going on emergency leave and have a few tasks for you while I'm gone." Pyle asks nervously, "Am I familiar with these tasks sir?" Norton replies, "Not at all, but they are career enhancing opportunities." She replies, "Great! I'll go grab my planner and be right back." Norton replies, "We don't have time for note-taking or to-do lists. Relax, I'll explain everything you need to know on the way to the airport." Because Sargent Norton (blank), his actions will MOST likely (blank) Sargent Pyle's effectiveness. a. understands Sargent Pyle's blind spot; enhance b. misunderstands Sargent Pyle's blind spot; hinder c. understands Sargent Pyle's temperament; enhance d. misunderstands Sargent Pyle's temperament; hinder |
d. misunderstands Sargent Pyle's temperament; hinder According to the Four Lenses chapter, the Gold temperament is comfortable in familiar and structured environments. In this scenario, Pyle's temperament is Gold as evidenced by her wanting to take notes, use a planner, and to-do lists. Sargent Norton misunderstands Pyle's Gold temperament, as evidenced by 1) giving Pyle unfamiliar tasks, 2) discounting Pyle's need to take note and use a planner, and 3) expecting Pyle to be successful based on a verbal explanation on the way to the airport. This will most likely hinder Pyle's effectiveness. |
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Sargent Miller says, " Sargent Stevenson, I know you have a strong work ethic and you tend to set aside your self-interests for the good of the group; however, how do you get your team to perform at such high levels so consistently?" Stevenson replies, "I always provide them with a clear direction and emphasize that what they are doing is important to the unit and the mission. I listen to their concerns and I seek and value their input." Sargent Miller says, "Now I know why they work so hard and always speak highly of you." This scenario BEST illustrates (blank) and its impact on Non Commissioned Officereffectiveness. a. Management by Exception - Active b. Transactional Leadership c. Transformational Leadership |
c. Transformational Leadership,
According to the Full Range Leadership Development chapter, the followers of Transformational leaders exhibit greater trust, admiration, loyalty, and respect toward the leader and are willing to work harder for them. This occurs because the transformational leader offers followers a vision (clear direction) and inspires them to complete their mission. Transformational leadership motivate their followers and developing them with individual consideration (listen to their concerns), intellectual stimulation (seek and value their input), inspirational motivation (clear direction and emphasize that what they are doing is important to the unit and the mission), and idealized influence (strong work ethic and you set aside your self-interests for the good of the group). |
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Sargent Huff, the academy's newest instructor, meets with Sargent Perry to begin training. Perry says, "Sergeant Huff, I have prepared an intensive training process that requires you to teach at least 19 lessons during your first class and all 30 lessons during the following class." After Huff instructs each lesson, Perry discusses Huff's performance and provides advice. At the graduation, Perry says to Huff, "Congratulations on achieving your goal! For all your hard work, I plan to submit you for Instructor of the Quarter. In the meantime, prepare to teach those remaining lessons." SargentPerry's use of (blank), will MOST likely (blank) Sargent Huff's effectiveness. a. Transformational Leadership; enhance b. Transformational Leadership; hinder c. Transactional Leadership; enhance d. Transactional Leadership; hinder |
c. Transactional Leadership; enhance Sargent Perry used Transactional Leadership (with contingent rewards) which, according to the Full Range Leadership Development chapter, involves the constructive transaction between the leader and the follower. These transactions formulate a sort of "contract" where the leader sets goals, identifies ways for the subordinate to reach these goals, and supports the follower in meeting these expectations. The follower is required to perform assigned tasks to a specified performance level. When the follower fulfills the leader's expectations, a reward is provided to reinforce the demonstrated positive behavior which will enhance his effectiveness. |
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Sargent Tate is a supply management supervisor who wants to be the best she can be as an Airman and a professional. She values training and enhancement opportunities and makes an effort to acquire higher education. She also wants to ensure the growth of her Airmen, so she makes time to sit down with each one of them to provide clear guidance and expectations. She does not hesitate to correct substandard behaviors or recognize Airmen who exceed the standards. The result of Tate's actions has played an instrumental part in her work center receiving top awards from Group Command. This scenario BEST illustrates: a. Service before Self; Non Commissioned Officereffectiveness b. Progressive Professionalism (P2); unit effectiveness c. Warrior Ethos; mission effectiveness |
b. Progressive Professionalism (P2); unit effectiveness According to the Airman ship chapter, Progressive Professionalism (P 2) is the concept of improving oneself on the professional continuum through education, training, ethical behavior, and being morally balanced. The foundation of P 2 is the DD R, a methodology of providing Airmen with direction, discipline and recognition as require. Tate is promoting that by taking the effort necessary to improve herself on the professional continuum and providing direction, discipline and recognition for her Airmen as required. This will have a positive impact on the unit effectiveness. |
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Sargent Smith is the Non Commissioned Officer in charge of night shift in the maintenance section. He was chosen because of his extensive knowledge and experience, as well as his ability to influence others. He continually emphasizes the importance of upholding standards and ensuring the job gets done right. He is well liked by all the Airmen, and they all look up to him. One evening, AirmenWilliams approached him and informed him that he couldn't finish a job because the only torque wrench they have is overdue calibration. Smith thought about it for a little while and instructed Williams to use it anyway. He justified it by saying that it's just one day overdue, what could possibly be off in one day. The actions of SargentSmith (blank)and will MOST LIKELY result in (blank). a. summarize Direction, Discipline, and Recognition; decreased mission effectiveness b. support Resiliency; increasing his subordinate's effectiveness c. violate the AF Core Values; decreased mission effectiveness |
c. violate the AF Core Values; decreased mission effectiveness.
According to the Airman ship chapter, Air Force Core Values are said to be our inner voice; the voice of self-control and the basis for the trust imperative in today's military. These institutional values and principles of conduct provide the moral framework within which military activities take place. By instructing the use of the overdue torque wrench, Smith is violating the Air Force Core Values and negatively affecting the mission effectiveness. |
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As Sargent Burke and his team learn of their upcoming deployment to Afghanistan, he recalls the physical strain they endured on their last deployment working with heavy gear in the desert environment. To ensure his team is trained and fit for the deployment, Burke enlisted the help of an Air Force exercise physiologist to develop an exercise plan to help his team endure the physical strain of the gear in the desert climate while disposing of explosives. The conditioning has made a huge difference in their effectiveness at the deployed location. This scenario BEST illustrates (blank). a. High Intensity Exercise Endurance b. Functional Training c. Functional Endurance Intensity |
b. Functional Training. According to the Human Performance chapter, Functional Training is defined as any type of exercise that has a direct relationship to the activities you perform in your daily life. In the scenario, Burke reflects back to his last deployment and realizes the difficulty his team had working in the desert climate while wearing the heavy gear. So, he enlists the help of an Air Force exercise physiologist to develop a Functional Training plan that resulted in the team being more effective. (Military Professional) |
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Sargent Stanley collapsed during squadron PT. Sargent Jones ran over to her to ensure she was okay, but she looked very pale and weak. He helped her to a spot to rest and regain her strength. Once Jones was comfortable with her condition, he asked, "Sergeant Stanley, I've noticed you've lost a lot of weight in the past several weeks. Are you getting enough to eat?" She responded, "I've been trying to lose weight in preparation for my upcoming PT test. I can't afford to fail; my EPR is due in a few months, and I don't want a referral. "Stanley's actions will MOST LIKELY result in(blank) and negatively impact (blank) effectiveness. A. Loss of strength and endurance and potential injuries due to fatigue; Non Commissioned Officer B. Passing the fitness assessment, but there will be health problems; mission C. Difficulty with anaerobic activity, but will not affect aerobic activity; unit |
A. Loss of strength and endurance and potential injuries due to fatigue; Non Commissioned Officer According to the Human Performance chapter, low nutrient intake can compromise performance and negate training benefits to include the loss of strength and endurance. Additionally, it can result in lower energy stores resulting in an overall feeling of tiredness and increase the risk of injury. In the scenario, Stanley's improper nutrition may result in weight loss but will not help the fitness assessment and may create health problems that will lessen her ability to be an effective NCO. (Military Professional) |
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Sargent Sharp, known for his consistency and maintenance of good order, performed an open ranks inspection. During the inspection, Sharp noticed that Airman Tidwell's uniform was missing a button and was wrinkled. After the inspection, he counseled Tidwell and informed him that according to AFI 36-2903 each Air Force member is required to keep their uniform neat, clean, pressed, buttoned, and properly maintained at all times. The next month Tidwell won the Squadron "Look Sharp Award. "This scenario BEST illustrates Sargent Sharp's understanding of (blank) and its impact on (blank). A. inspections and discipline; Non Commissioned Officer effectiveness. B. personal pride and confidence; unit effectiveness. C. culture and esprit de corps; mission effectiveness. |
a. inspections and discipline; NCO effectiveness According to the Air Force Culture chapter, all Air Force members must adhere to standards of neatness, cleanliness, safety and military image to provide the appearance of a disciplined service member. A distinct hallmark of military precision and discipline is the ability of an individual Airman to present a perfect appearance. Sharp is supporting that concept by conducting an open rank inspection and enforcing standards. Sharp's action has ensured the maintenance of discipline which helped Tidwell win the "Look Sharp Award." |
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Sargent Wyatt has been given the honor of conducting a retreat ceremony for Memorial Day. Since there are only a few days left before the event, Wyatt informs the team that they will practice at the end of each day to ensure they properly perform the ceremony. At the practice, Wyatt notices that they grumble and complain about having to wear the uniform and work on their day off. Wyatt decides to bring everyone in for a little talk and sternly states, "It's hot and I know you would all rather be doing something else, but this retreat means a lot to the veterans and the families of the fallen. "SargentWyatt's interpretation of (blank) will MOST LIKELY (blank). A. teamwork and esprit de corps; increase Non Commissioned Officer effectiveness. B. culture and heritage; increase mission effectiveness. C. military culture and Airmanship; diminish mission effectiveness. |
B. culture and heritage; increase mission effectiveness.
According to Culture and Heritage chapter, understanding of the Air Force culture can help the NCO explain many of the current beliefs, actions and roles that determines the success of the military organization as a whole. Additionally, retreat ceremony pays respect to the flag that represents sacrifices of each and every service member for the freedom of this country. The words of Wyatt should motivate the Airmen to feel honor for their participation which will likely increase mission effectiveness. |
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Sargent Wyatt's team is extremely competent and works well together. He considers all of the friendly teasing and joke-telling signs of a healthy team. This morning, two team members approach him and explain how uncomfortable they are with most of the jokes. Wyatt responds, "If I take action now, it might disrupt our deployment preparations and interfere with our teamwork. Do you two want that?" Both Airmen say, "No sir!" Wyatt says, "Good. Just ignore the humor for now, and I'll deal with it as soon as we return. Sargent Wyatt's (blank) will MOST LIKELY (blank). A. failure to apply the FAIR Way™; have a negative impact on mission effectiveness B. diversity awareness; have a positive impact on his effectiveness C. social sensitivity; have a negative impact on mission effectiveness |
A. failure to apply the FAIR Way™; have a negative impact on mission effectiveness According to the Diversity chapter, FAIR Way™ employs four techniques for maximizing retention and productivity and maintaining effective working relationship in workplaces. Telling crude jokes that attack the cultural background of anyone is unacceptable. Sargent Wyatt needs to reinforce the Air Force Zero Tolerance policy when it comes to diversity with some team members. Acting as a force for the acceptance of diversity and addressing the perceived diversity issues as quickly as possible should help the team continue to work well together. |
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Upon entering the break room, the Non Commissioned Officer in charge Sargent Mitchell encounters two Airmen yelling at each other and says, "What's going on here?" Airmen Abbas states, "When I told Airmen Shula to help us clean up, he called me prayer-boy and refused to follow my orders. I told him you put me in charge, so he has to follow my orders. He called me the same name again and that's when you walked in." Mitchell says, "Airman Shula, I put Airman Abbas in charge of the clean-up, therefore you will do as he says. No excuses. Do you understand me?" Snapping to attention, Airmen Shula says, "Yes sir!" After Mitchell leaves, Shula says, "Alright prayer-boy, what do you want me to do?" This scenario BEST illustrates (blank)and its negative impact on (blank). A. a non diversity-supportive environment; mission effectiveness B. a diversity-supportive environment; mission effectiveness C. Affirmative Action; mission effectiveness |
A. a non diversity-supportive environment; mission effectiveness According to the Diversity chapter, Diversity-Supportive Organization embraces all aspects of diversity and exhibits the following characteristics: act proactively, leadership-driven, encourage ownership of initiatives, think inclusively, and mainstream diversity. Sargent Mitchell's work center is not portraying those characteristics and it will negatively affect their mission effectiveness. |
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Sargent Walker and his team are preparing for an inspection. While organizing the storage room, Airmen Bates discovers equipment that should have been turned in months ago per the AFI. He reports the findings to Walker and suggests hiding the equipment until after the inspection. Walker responds, "That will quickly take care of the problem, but understand there are possible consequences for that decision." After considering the consequences, Bates decides to fill out the paper work to turn-in the equipment. On the inspection report, it was noted that equipment was turned in late; however, the work center identified it and corrected the discrepancy in a proper manner. This scenario BEST illustrates effective use of (blank)and its impact on Non Commissioned Officer, unit, and mission effectiveness. A. Dr. Toner's legal test. B. the ethical principle of the Three R's. C. the DOD Joint Staff Guide 5260 . |
B. the ethical principle of the Three R's. According to the Ethical Leadership lesson principles, the Three R's of ethical principles are rules, results, and realities. It explains that "rules" gives us the ethical guidance, "results" are the outcomes, the bottom line, and the consequences of not following those rules, and "realities" which recognize the importance of the situation or circumstances. The scenario depicts Sargent Walker thinking through those areas and coming to an ethical decision. |
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Sargent Stanley, a well-respected NCO, conducted a review of the work center's training records for the upcoming Operational Readiness Inspection. During his review, he identified several required tasks that weren't signed off. Due to time constraints, he had his Airmen initial off on those tasks. He planned to go over the areas at another time. Sargent Stanley's behavior of(blank)will MOST LIKELY (blank) Non Commissioned Officer, unit, and mission effectiveness. a. "drive for success"; reduce b. "worry over image"; reduce c. "ethical relativism"; increase |
a. "drive for success"; reduce According to the Ethical Leadership chapter, "drive for success" is one of four categories of ethical traps. It is making decisions based on a "win at all cost" attitude rather than on military rules, regulations, and codes of conduct. Stanley fell into that trap by "pencil-whipping" training records to pass the inspection, which could be detrimental to NCO, unit, and mission effectiveness. |
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Sargent Skinner, Avionics Maintenance Non Commissioned Officer in charge, has three Airmen about to deploy with the Army. During a conversation, Airmen Soho asks, "We've never worked with the Army; what should we expect?" Skinner replies, "The command is composed of two or more military departments and has a broad continuing mission under a single commander. The commander has the operational control and has full authority to organize and employ the forces as necessary to accomplish assigned missions." After Skinner answered several more questions, Soho says, "Thank you, sir. I now feel better prepared for the deployment. "This paragraph BEST summarizes how knowledge of (blank)impact Non Commissioned Officer effectiveness. a. Functional Component Commands b. Service Component Commands c. Combatant Commands |
c. Combatant Commands According to the Joint Organization lesson, Combatant Commands are a command with a broad continuing mission under a single commander and composed of two or more Military Departments. The commander of a combatant command has the full authority to organize and employ commands and forces as necessary to accomplish assigned missions. It also shows how Skinner's knowledge of Joint Organizations (Combatant Commands) impacts his effectiveness, as evidence by Soho's final statement. |
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Sargent Jenkins, Non Commissioned Officer in charge of a work center in the Technology and Interoperability Facility, is meeting with Airman Simpkins who has just in-processed to the unit. Jenkins feels that it is important to meet with each Airman to give them his expectations and ensure they understand the mission they support. He begins by telling her, "Our organization oversees Air Force network operations that provide cyberspace capabilities by managing a network of satellites. We are also responsible for operating sensors that provide direct attack warning and assessment to US Strategic Command and North American Aerospace Defense Command. The National Command Authority relies upon us to fulfill their mission. "This scenario BEST explains the importance of: A. Air Combat Command. B. Air Force Space Command. C. Air Force Global Strike Command. |
B. Air Force Space Command. According to chapter principles, AFSPC is responsible for organizing, training, and equipping mission ready space and cyberspace forces which Sargent Jenkins is part of as network operation manager. Jenkins and Simpkins is part of a command that has an important role in providing space capabilities in support for combatant commanders throughout the world. Without that support, missions all over the world will fail due to the Air Force's reliance on cyberspace, space, weather, and intelligence reconnaissance. |
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Sargent Rojas is a loadmaster for a C-17 Globemaster stationed at McChord AFB, WA. He briefs his team on their upcoming mission. "This is classified information, he begins. We are deploying immediately to Aviano AB, Italy to pick up the 173rd Airborne Brigade Combat Team stationed at Vicenza, Italy for a combat jump to an undisclosed location in Southwest Asia. This scenario BEST explains: A. the importance of secrecy and maneuver in joint campaigns. B. the relationship of supporting capabilities within a joint campaign. C. maneuver and surprise as principles of war. |
B. the relationship of supporting capabilities within a joint campaign.
In this scenario, the Air Force is providing airlift to the Army, which according to the Joint Warfighter chapter is one example of a supporting capability (one service using its functions to support another service). In addition, JP 1-02 defines a joint campaign as one in which elements of two or more departments that are military participate. |
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Since the Sept 11, 2001 attack on the US, the US military has been under indirect and asymmetric warfare. The US overwhelming dominance in military capability made it highly unlikely that adversaries will choose to fight head-to-head. Instead they have used spectrum of warfare where the nature and characteristics are significantly different. It includes, but is not limited to, activities such as insurgency, counterinsurgency, terrorism, and counter terrorism. This paragraph BEST summarizes (blank)? A. Tactical Actions B. Adversarial Crisis Response C. Irregular Warfare |
C. Irregular Warfare According to the Joint Warfighter chapter, Irregular Warfare favors indirect and asymmetric warfare approaches in order to erode an adversary's power, influence, and will. Some of the asymmetric capabilities used are suicide bombers, improvised explosive devices, and the cover of civilian populations. |
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Sargent Jonson is about to deploy for the first time. Not wanting to make the same cultural mistakes, others in his unit have made while deployed, he memorized the Air Force Cultural and Language Center's field guide on Afghanistan's culture. He also visits a local Afghan community in the States to practice what he has learned and establishes a great working relationship with the Afghan community. Sargent Jonson's actions BEST illustrate effective application of the: A. AF Cross-Cultural Competence Model B. Learning and Knowledge Domain of Culture C. Political & Social Relations Domain of Culture |
A. AF Cross-Cultural Competence Model According to the Cross-Cultural Awareness chapter, Air Force Cross-Cultural Competence Model illustrates how you can influence your environment through active learning approaches coupled with knowledge and motivation. SargentJonson has demonstrated that by taking what he has learned from the pamphlet developed by the Air Force Cultural and Language Center and applying it in the local Afghan community. His initiative in doing so exemplifies a motivation of an Airman wanting to make a positive difference in a deployment. |
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Special Agent Mirza is deployed overseas and working closely with local tribes to gather intelligence on rebel forces who threaten US Operations in the area. Special Agent Mirza must meet with one of the tribal elders to build a health clinic in exchange for information on local insurgents. Special Agent Mirza remembers that he must wait for the tribal elder to hug him before beginning the meeting. He notices the tribal elder appears frustrated with him so he quickly lowers his eyes as a sign of respect and then they sit down and begin the meeting. Special Agent Mirza's (blank) will MOST LIKELY (blank). A. Negotiation; increase his effectiveness B. Relation; slightly increase unit effectiveness C. Communication; increase mission effectiveness |
C. Communication; increase mission effectiveness According to the Cross-Cultural Awareness chapter, knowledge alone is insufficient to achieve cross-cultural competence. To exert positive influence in culturally complex environments, Airmen must be able to "operationalize" their knowledge. Special Agent Mirza uses the skill of communicating to avoid misunderstandings with the tribal elder. His work increases his unit's effectiveness and accomplishes the mission. |
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Airman Trip is a weapons loader on a crew that has been loading the B-2 Bomber. While loading the Rotary Launcher Assembly that contains nuclear weapons, he notices one of the racks that attach the bomb to the Rotary Launcher Assembly was missing a bolt. From training, he remembered it as one of several bolts that holds the locking mechanism and could affect the rack's ability to hold the bomb in place. He wonders if this is something he should report to the Team Chief. However, he continues his task and decides not to mention it figuring it has already been verified by both the breakout and tow crews, and was accepted by the crew chief. It was later discovered by Quality Assurance and the Rotary Launcher Assembly removed from service. This scenario BEST illustrates a violation of the (blank) element of the nuclear surety concept and an impact to (blank). A. reliability; nuclear deterrence. B. security; non-proliferation of nuclear weapons. C. safety; nuclear employment. |
C. safety; nuclear employment. According to the Nuclear Enterprise chapter, safety is one of three key elements of nuclear surety. It consists of program guidance, system evaluation, safety assurance, and for conduct of safe nuclear weapon system operations. Trip violated that by disregarding what he knew to be a safety issue and justified it by telling himself that others have verified the system and it was cleared. This could result in a nuclear mishap and degradation of nuclear employment. |
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Sargent Field and Airman Thomas is on duty as the Monitoring Facility Operator for the Weapons Storage and Security System (WS3). Early one morning Thomas experienced several momentary alarm failures. Each outage lasted for only a few seconds and communications to the security system was regained. Field wondered if the alarm glitch was due to the recent inclement weather they had experienced. Since the system appeared to auto correct itself, Field decided to hold off reporting the incident to the Maintenance Operations Center immediately as required by the Air Base Instructions. Field's inaction will MOST LIKELY result in a compromise of nuclear weapons' (blank) which will negatively impact mission effectiveness. A. reliability and positive measures. B. security and nuclear weapons security standards. C. security and the two-person concept. |
B. security and nuclear weapons security standards. According to the Nuclear Enterprise chapter, security is the total spectrum of procedures, facilities, equipment, and personnel employed to protect nuclear weapon. In this scenario, security of the nuclear weapons is compromised due to uncertainty of the alarm system integrity. Field should have followed the Air Base Instruction and reported the incident immediately. Compromise of the nuclear weapons security is a serious matter and will cause degradation of nuclear surety. |
