Concepts I: Therapeutic Communication (Learning Outcomes)

Front 1

1. Define the concept of a therapeutic communication:

Back 1

1.1 Definition
1.2 Purpose

Front 2

1.1 Therapeutic Communication Definition:

Back 2

A purposeful form of conversation designed to help a client achieve identified health-related goals through participation in a focused relationship

Front 3

1.2 Therapeutic Communication Purpose:

Back 3

1. To provide a safe place for the client to explore the meaning of the illness experienced
2. To provide the information and emotional support that each client needs to achieve maximum health and well-being
3. Helps client realistically sort out priorities and actions they can take to better cope.

Front 4

Provide examples of techniques that promote therapeutic communication, develop empathy, and develop a trusting relationship:

Back 4

Focus on what the client is saying
Non-judgmental
Ask related questions so the client knows you're listening
Clarify by asking for more info
Stay on track with most important
Offer Honest Info
Silence

Front 5

Determine barriers to effective communication:

Back 5

Giving Advice
False Reassurance
Showing Approval/Disapproval
Stereotyping
Asking why/how this happened

Front 6

Establish the role of communication in the Nursing Process:

Back 6

Assess
Nursing Diagnosis
Planning
Implementation
Evaluation

Front 7

Systematically collect patient data

Back 7

Assess

Front 8

Clearly identifying patient strengths and actual potential problems

Back 8

Diagnosing

Front 9

Develop a holistic plan of individualized care that specifies the desired patient goals and relate outcomes and the nursing interventions most likely to assist in the patient to meet those expected outcomes

Back 9

Planning

Front 10

Execute the plan of care

Back 10

Implementation

Front 11

Evaluate the effectiveness of the plan of care in terms of patient goal achievement

Back 11

Evaluating

Front 12

5. Explain the use of touch as a positive nursing intervention, and use of various communication techniques used with clients with special needs

Back 12

Shows human concerns must take into account cultural beliefs.
Can work for:
lack of common language
Aphasic pts.
Sensory-Impaired pts.
Noncommunicative pts.
Children
Elderly

Front 13

7. Describe the helping relationship:

Back 13

Orientation Phase
Working Phase
Termination Phase

Front 14

The roles of both people in the relationship are established (nurse and patient)
The patient is provided with orientation of the facility

Back 14

Orientation Phase

Front 15

The nurse provides assistance to meet each goal.
The nurse teaches and counsels for the pt to learn and implement health promoting activities

Back 15

Working Phase

Front 16

This phase when your shift is over, pt is discharged, or going on vacation.
At this point you will evaluate with the pt of their goals and their progress towards them

Back 16

Termination Phase