This essay will discuss the importance of communication as an aspect of partnership within current nursing care. As stated by Brooks & Heath (1985) cited in Bramhall (2014), communication can be described “as a process during which information is shared through the exchange of verbal or non-verbal messages” (Brooks & Health, 1985; Bramhall, 2014, p 53). Effective communication contributes to the development of a therapeutic relationship and overall improved health outcomes for the patient. To be able to communicate effectively: respect, trust, empathy, genuineness and confidentiality are crucial elements. This relates to communication between the nurse and the patient regarding treatments and emotions, and the communication between the nurse
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This will allow the nurse to provide the best patient-centred care and improve their overall health outcome. However, if a patient is unable to communicate, maintaining a partnership with the family is crucial. Family centred communication (FCC) is equally as important as person centred communication (PCC). Bramhall (2014) states that Empathising is an important example of communication skills. This refers to showing that you appreciate how other people are feeling (Bramhall, 2014). The work of Cox & Bialoskurski (2001), Fenwick et al. (2001), Bruns & McCollum (2002) as cited in Weis, Zoffmann, Egerod (n.d); PCC is used in FCC to help explore the parents’ emotional and physical needs, their skills and to help a nurse understand what their preferences are in relation to information they must know. PCC refers to the understanding of the person within their own context, this allows a shared understanding of a problem and a solution based on their values (Epstein et al. 2005; Weis et al. n.d). When a person is unable to do so, FCC takes place which involves “structured dialogue, reflection and person-centred communication” (Weis et al. n.d, p 3478). Maintaining communication with the family ensures no exclusion or disregard of their own feelings or grief. Consideration on the nurse’s behalf of the necessary information to be shared with the family is important. This ensures that the family does not become distressed and then this later contributing to difficulties when it comes to decision making (Weis et al.
This will allow the nurse to provide the best patient-centred care and improve their overall health outcome. However, if a patient is unable to communicate, maintaining a partnership with the family is crucial. Family centred communication (FCC) is equally as important as person centred communication (PCC). Bramhall (2014) states that Empathising is an important example of communication skills. This refers to showing that you appreciate how other people are feeling (Bramhall, 2014). The work of Cox & Bialoskurski (2001), Fenwick et al. (2001), Bruns & McCollum (2002) as cited in Weis, Zoffmann, Egerod (n.d); PCC is used in FCC to help explore the parents’ emotional and physical needs, their skills and to help a nurse understand what their preferences are in relation to information they must know. PCC refers to the understanding of the person within their own context, this allows a shared understanding of a problem and a solution based on their values (Epstein et al. 2005; Weis et al. n.d). When a person is unable to do so, FCC takes place which involves “structured dialogue, reflection and person-centred communication” (Weis et al. n.d, p 3478). Maintaining communication with the family ensures no exclusion or disregard of their own feelings or grief. Consideration on the nurse’s behalf of the necessary information to be shared with the family is important. This ensures that the family does not become distressed and then this later contributing to difficulties when it comes to decision making (Weis et al.