• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/52

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

52 Cards in this Set

  • Front
  • Back

Results when intended message of the sender is not understood exactly by the receiver.

Communication Breakdown

It is a natural or environmental condition that acts as a barrier in the communication.

Physical Barrier

Social and personal issues of a speaker in regards with communicating with other people.

Psychological Barrier

Problems regarding intrinsic values, belief, and traditions in conflict with orders.

Cultural Barrier

Problem in correspondence with languange and word meanings.

Linguistic Barrier

What are the Barriers to Communication According to Verderber (1991)?

- External


- Internal


- Semantic

It is the sight, sound, and other stimulus that draw people's intention away from intended learning.

External Noise

Thoughts and feelings that interfere with meaning.

Internal Noise

Alternate meanings aroused by a speaker's symbols.

Semantic Noise

Put in mind the purposed of the communication.

Keep focused.

Use appropriate speaking volume, pitch rate, proper enunciation, stress and accepted pronunciation.

Speak intelligibly

Pay attention to verbal and non-verbal messages.

Listen wih your ears and eyes

Look for a place where you can minimize noise and distractions.

Minimize Distractions

Use simple and concise words when delivering a message.

Be Specific

Before giving comments or judgements, make sure you have listened attentively to the speaker.

Do not jump to conclusions

What are the 7Cs?

- Completeness


- Conciseness


- Consideration


- Concreteness


- Courtesy


- Clearness


- Correctness

Speaker should include everything that the speaker needs to hear, to respond to, react, or to evaluate properly.

Completeness

Message should be direct and straight to the point and should be expressed in the least number of words possible.

Conciseness

The speaker should give high regard towards the receiver's background info (culture, education, religion, status, mood, feelings, and needs.

Consideration

Backed up by facts, figures, and real life examples.

Concreteness

Consideration of the audience's perspective and feelings

Couretsy

Use of simple and specific words to express ideas.

Clearness

Avoiding mistakes in what you're trying to say.

Correctness

Tips to Avoid Communication Breakdown

- Use of helpful expressions to gain time to think


- Give positive comments/remarks


- Check for understanding


- Ask for repetition

An act where individuals transmit and exchange ideas through spoken language.

Verbal Communication

What are the types of verbal communication?

- Oral Communication


- Written Communication


- Media or Electronic Communication


- Visual Communication

This involves a speaker and a receiver exchanging verbal or oral message for a particular office.

Oral Communication

Communication and interaction using written words to convey a message.

Written Communication

Communication through the world wide web.

Media or Electronic Communication

Indicated communication using maps, graphics, traffic signals, and advertisements.

Visual Communication

Elements of Verbal Communication

- Pause


- Loudness/Softness


- Rythm


- Repetition/Rephrasing


- Tone

The language that you use should be accordimg to the environment/occasion.

Appropriateness

Use simle yet precise and powerful words.

Brevity

It is important to clearly state your message and express your ideas and feelings.

Clarity

Words should be considerably chosen based on the receiver's gender, roles, ethnicity, preferences, and status.

Ethics

Adds color and spice to the communication.

Vividness

Conveying and transmitting messages through gestures, actions, and non verbal cues.

Nonverbal Communication

Constitute a big portion of nonverbal communication.

Facial Expression

Signals or movements that are used in communication that may vary from culture to culture.

Gestures

May convey a lot of meanings, and some postures cannote defensive or offensive attitude.

Body Language and Posture

The way we dress ourselves may communicate message to those who are observing us.

Appearance

The distance and space we prefer to have with people when we communicate.

Personal Space

May indicate affection, familiarity and other emotions.

Touch or Haptics

What are the visual elements used in Nonverbal communication?

- Kinesics


- Oculesics


- Proxemics


- Haptics


- Chronemics


- Objectics


- Environmental Appearance


- Physical Appearance

Communication through gestures.

Kinesics

Study of eyes and its movements in relation to communication

Oculesics

Study of space and distance in communicating.

Proxemics

Touching behavior that is expressing range of feelings.

Haptics

Study of time communication.

Chronemics

The use of physical objects in communication

Objectics

May reveal one's personality affecting the communication

Environmental Appearance

The way people dress

Physical Appearance