Comm 145 Exam 3

Front 1

Goals of persuasive speaking

Back 1

adoption, discontinuance, deterrence, continuance

Front 2

suggestions of topics for persuasive speeches

Back 2

topic you are interested in, concern to audience, topic with a goal, issue that is current

Front 3

the three basic parts of a persuasive position

Back 3

claim, data, warrent

Front 4

why are competence, character, and charisma important when establishing credibility?

Back 4

competence shows your knowledge and experience, character shows trustworthiness and ethics, charisma shows appeal or attractiveness

Front 5

what are the right questions to ask when you are an effective consumer of persuasion?

Back 5

How knowledgeable is the speaker?, Can I believe the evidence?, Does the argument seem logical?

Front 6

steps of preparing and developing a persuasive speech

Back 6

research topic, organize, supporting materials, persuasive strategies

Front 7

purposes of supporting materials

Back 7

appeals to needs, logical appeals, emotional appeals

Front 8

how does a speaker make effective persuasive speeches?

Back 8

make sure they connect to the topic and audience

Front 9

things a speaker should do as they deliver the persuasive speech

Back 9

relevant, establish credibility, define terms

Front 10

guidelines for persuasive speakers

Back 10

use repetition, use appropriate organizational patterns, select appropriate supporting materials

Front 11

Group

Back 11

individuals who influence one another, have a common purpose, take on roles, are interdependent, and interact together

Front 12

Why do we join groups?

Back 12

help people achieve goals, satisfy social needs, provide information and knowledge, security, contribute to positive social identity

Front 13

individual assumptions

Back 13

individuals make better decisions than groups do, leaders and not the group members should do the planning, individuals should be rewarded for their performance

Front 14

collectivist assumptions

Back 14

the group should do the planning, the group is the best way to accomplish goals, teamwork is more important than competition

Front 15

purpose of a primary group

Back 15

member enjoyment, companionship, and support among members

Front 16

purpose of secondary group

Back 16

to do work

Front 17

Team

Back 17

a group that is characterized by a close relationship among people with different and complementary abilities and by a strong sense of identity

Front 18

characteristics of small groups

Back 18

interdependence, commitment cohesiveness, gender make-up

Front 19

Why are gender make-up and ethical behavior important factors in regard to groups?

Back 19

gender make-up is important because both women and men bring different ideas to the table

ethical behavior is important because when in a group you have to work together so without ethical behavior it would not be possible

Front 20

disadvantages of small groups

Back 20

going along to get along, time-consuming nature of group work, varying interaction, unfair workloads, pressure to fail, group hate phenomenon

Front 21

What is group think? What are ways to reduce it?

Back 21

-Group think- a dysfunction in which group members value the harmony of the group more than new ideas, fail to critically examine new ideas, hesitate to change decisions, or lack willingness to allow new members to participate

-kick problem around, voice opinions, devils advocate

Front 22

functions of leading a group

Back 22

initiating, organizing, maintaining effective interaction, ensuring member satisfaction, facilitating understanding, stimulating creating and critical thinking

Front 23

different leadership styles

Back 23

autocratic- keeps control, makes decisions, makes tasks and assigns

democratic- shares control, members set policy and make decisions, guides but allows members to do job

laissez-faire- give up control, gives freedom to members, avoids participation

Front 24

What is an agenda and when is an agenda determined?

Back 24

-agenda- list of topics discussed at meeting

-determined before next meeting

Front 25

roles of group members

Back 25

information seekers, evaluator, energizer, orienter

Front 26

group building and maintenance roles

Back 26

encouragers, harmonizers, compromisers, standard setters, followers, feeling expressers

Front 27

self-centered roles

Back 27

aggressors, blockers, recognition seekers, buffoons, dominators, help seekers, withdrawers

Front 28

steps in problem solvers and decision making

Back 28

identify problem, phrase problem as question, don't suggest solution until problem fully analyzed, don't confuse problem with symptoms, assign one member to remind others to follow reflective steps

Front 29

things to remember while brainstorming

Back 29

all members give ideas, leader responds to new ideas enthusiastically,, show no disapproval

Front 30

positive outcomes to conflict in groups

Back 30

can produce better understanding, increase member motivation, produce better decisions, produce greater cohesiveness among group members

Front 31

ways to evaluate small group performance

Back 31

Are we using time efficiently? If not, why not?, Do some people dominate the discussion?, Do people listen to what others are saying?

Front 32

According to small-group experts, what do they recommend about group size?

Back 32

3-9 members, odd number for voting groups, 5 for intellectual tasks