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117 Cards in this Set
- Front
- Back
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The number of categories needed to identify the sources of conflict in marriage are between?
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65-85
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All the following are essential to the definition of conflict EXCEPT
- Two ppl have incompatible - two ppl interfere with ea other in achieving golas that are incompatible - one person has the power to resolve the conflict the other person is powerless - two ppl discuss their incompatible goals |
one person has the power to resolve the conflict, the other person is powerless
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Herb and Mal are adults who live with their parents. The brothers are indifferent to each other and deal with each other impersonally. However, when Herb becomes seriously ill, Mal takes care of his brother, and Herb is deeply grateful. Following Herb's illness, the brothers resume their indifference to ea other.Regarding cohesion and adapatability, their relationship is best described as
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disengaged and flexible
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The kind of power that places emphasis on reasoning, symmetrical interactions, and equality is called
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linguistic
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Exchange Theory says that we form relationships to engage in some form of exchange of services. This theory is based upon a form of power called
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reward
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If we call one side of a coin coercive power, we would call the other side of the coin _______ power.
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reward
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Bill and Meg need to set money aside for Meg's law degree. They agree to write down as many possible ways of economizing as they can think of. In addtition, they agree to do this without criticizing any one of the possibilities. Their approach is an example of?
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Brainstorming
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Studies indicate that _______ is the most competent strategy in resolving conflicts
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Collaboration
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Studies indicate that business managers use _____twice as often as they use _______
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competition and collaboration
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The conflict relsolution strategy that stresses a win-lose approach is called
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competition
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Studies indicate that ______ is the least competent strategy in resolving conflicts
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competition
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When ppl attempt to resolve a conflict they should?
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focus on goals, rather than individual approaches toa chieving those goals.
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In attempting to resolve conflicts, ppl frequently crticize each toher. In dealing with criticism, we should
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ask the critics to explain their objections
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the conflict resolution strategy that is neither assertive nor cooperative is called
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avoidance
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the conflict resolution strategy that stresses cooperation, nonassertion, and concern for the other is called
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accommodation
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the conflict resolution strategy that stresses a win-win approach is called
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collaboration
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"I am 21 years old and six-foot tall" tells us about _____self.
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physical
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____Is related to the IMPULSIVE SELF as ________ Is related to the RESTRAINED SELF
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creative and regulative
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"Mind" represents a conversation with ourselves. Another name for this conversation is ________communication
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Intrapersonal
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The integrated self, the self that blends the physical, socail, reflective, and oceanic is known as the
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the mutable self
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Biff is 23 years old, but his parents interact with him as though he were still a child incapable of making adult decisions. The problem here is best described as
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rigid complementarity
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Each item indicates a type of complementary interaction EXCEPT
- dominance-submission -helpfulness-dependence -escalation-rigidity -performance-spectatorship |
escalation-rigidity
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Karen and Liz are discussing the happy days they spent in college and exchange information on the whereabouts of their former classmates. Their interactions are probably
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symmetrical
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Jack says to Jill "I'm sure you won't mind if I don't wash the florrs this week." Then he winks at Jill. Jill interprets the wink to mean, "Don't take me seriously. You know I'll wash the floors." Jack's wink is an example of
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metacommunication
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Lloyd and Bart argue about whether the US shoudl unilaterally dismantle its nuclear bases. They start out listening carefully to what each other is saying, but eventually the discussion becomes heated adn they begin yelling at each other, hurling insults and so on. This is an example of
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symmetrical escalation.
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Sometimes two ppl deal wiht each other as equals, but both are striving to get into a superior position. They engage in interactions described as
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competitive symmetry
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Dad says, "It's okay to go to the dance with Pete, but be home by midnight." This interactions between Meg and her father is
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complementary
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Sometimes two people deal with eachother as equals, but both are striving to get into an inferior position. They engage in interactoins described as
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submissive symmetry
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Dipstick doesn't know the answer to this item on the test. He is tempted to look at his neightbor's paper. However, he sees that no other students are cheating. Therefore, he decides it woul be wrong for him to cheat. So he guesses what the answer is. His behavior is an exmpale of
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social comparison
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When Meg was a child, her mother frequently told her that Meg would make an exceptionally fine athlete. MEg recently signed a contract to play with the New York Yankees. Assuming her mother's comments helped Meg shape her view of herself, what theory does this employ?
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reflected appraisal
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"I am a tolerant individual" is a statement about the ____self
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reflective
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The synthesis of perceptions we have about ourselves that provides us with a sense of identity is known as our
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self-concept
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A pattern of behavior that stisfies certian norms of expectations is know as
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a role
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CHANGE is related to _______ as PERMANENCE is related to ____________
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self-concept, identity
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M.L. Knapp says that most of our relationships probably never go beyond the _______ stage
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analysis
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The affinity-seeking function of communication focuses on people's
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getting others to like them
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George and Betty have an unhappy relationship that is at a standstill and leaves them both feeling numb. Neither one of them is doing anything about the relationship; both of them wish the other would do something decisive. Their transactional goal can best be described as
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stagnating
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Which person best represents Schutz's concept of inclusion? Phil always needs a crowd of people around him; he can't stand ever being by himself. Paula likes being with people, but here are times when she wants to be by herself. Pierce says, "You're not a member of the group unless everyone loves you. So you can't belong to many groups." Penelope knows that she's included in a group when she identifies with the group but no longer feels distinctive as an individual.
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Paula
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Gwen says , "I love you desperately, You're mine, all mine, you precious, enticing male!. No one else can have you!" Ben says, "I need you forever; I can't live without you. I'll explode if someone else looks at you!"This dialogue implies taht both Gwen and Ben are ________lovers
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possessive
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Abelard and Heloise care for each other deeply and will do whatever they can to make the other happy. However, neither of them make demands on the other. Theirs is a form of "Pure love" and they are __________lovers
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altruistic
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The 1984 Hendricks study says that men are _____lovers
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passionate and playful
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Which person best represents Steinberg's concept of intimacy? Kirk believes that the only form of intimacy is sexual intercourse. Karen thinks that sexual intecourse is the best indication of intimacy, although other forms of intimacy are possible. Keith says that it's okay to be warm and affectionalte without revealing much about ourselves. Kathy believes that the highest form of intimacy is the willingness of two people to be as open as possible emoti9onally adn intellectually.
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Kathy
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Robert Sternberg says that as a relationship develops, both people must make changes in responding to each other, must tolerate each other's imperfections, and
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share the same values
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What statement best describes Erich Fromm's view of love
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Self-Love is the opposite of selfishness
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According to the Waister/Waister 1978 study, which statement is FALSE?
- Men are labelled FILOS - Women fall of love sooner than men do -Women are labelled LIFOS - Men fall in love later than women do |
Men fall in love later than women do
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Playful lovers have the worst chance for maintaining a long-term relationship, and ______lovers the best chance
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companionate
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What statement best describes Gabriel Marcel's view of SELF?
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We can understand ourselves only if we understand others
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Robert Sternberg says that intimacy is a component of love. What are the other two components?
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commitment and passion
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The 1984 Hendricks study says that women are _______lovers
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pragmatic, possessive, companionate
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Which person best represents Schutz's concept of control? Glenda makes her own choices about important matters. However, she is willing to accept the advice of others when she has trouble making a decision. George believes that listening to other people weakens his individuality and puts him in their power. So he won't let ohter influence any of his decisions.Gladys believes that circumstances make us behave as we do, so that control means we descipline ourselves to accept life as it is. Gus feels that other will reject him if he takes the initiative in solving a problem or if he appears authoritative. He says, "Let others carry the ball, then you can't drop it."
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Glenda
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Lovers who like one another, enjoy doing things together, but who bring no passion to their relationship are usually __________lovers
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companionate
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Tom says, "You have a great backhand, a charming personality, and a higher income than mine. Let's get married." Peg says, "Good idea. I love your smashing serve; we'll be great partners in tournaments. ANd you're a terrific cook and gardener." Tom and Peg are extremely logical about love. Such lovers are described as ________lovers
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pragmatic
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Frank dates anumber of women, but he views his relationship with each of them as uninvolved and uncommitted. He is constantly trying to add women to his date list as though dating were a game that requires as many players as possible. As a lover, Frank is a flirt and a tease who makes sure that lovemaking doesn't go too far. This description implies that Frank is a _______________lover.
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playful
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However attracted wear e to exceptionally beautiful ppl, we tend to form serious relationships with people who are similar to us in physical attractiveness. This phenomenon is known as the ___________hypothesis
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matching
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At what stage in an interpersonal relationship do intimacy and interpersonal trust firm become apparent?
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affection
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The 5 stages in interpersonal relationships are alienation, affection, analysis, attachment and ...
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autonomy
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The crisis stage in interpersonal relationships focuses on the need for one or both people to strengthen or recapture their personal identity. This is the _____stage
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autonomy
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The exploratory stage in interpersonal relationships (getting started, and testing) is called
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analysis
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BONDING usually occurs in the ________stage
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attachment
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PSYCHOLOGICAL DISTANCE is realted to ___________ as PHYSICAL DISTANCE is related to __________
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circumscribing, avoiding
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The relationship between Eddie and Janice is deteriorating. Both of them know that something is wrong, but don't want to talk about it. As a result, they avoid expressive conversation and talk impersonally. this is known as
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circumscribing
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The conversation that characterizes the exploratory stage in interpersonal relationships is called
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evaluative
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According to Mader/Mader which statement is False?
- Relationships are analogous to a chemical reaction rather than a mixture of easily separated elements - in any relationship the "I" and "You" creates a distincitve "We." - In any relationship, the THIRD SELF results from the "I" and "You" disappearing. -Two people mutually influence the creation of their relationship |
in any relationship the THIRD SELF results from the "I" and "You" disappearing.
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Craig owns much of his success to his brother Rob's encouragement and guidance. Craig expresses his appreciation to Rob. This is an aspect of Craig's self that is in the ________quadrant
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open
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Self-disclosure is significant, honest and______
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intentional
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We can tell others our "story" or our "history" When we tell them our "story", we are engaged in
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self-disclosure
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Angela is a mature and intelligent woman who suddenly begins to giggle when attending church services. She surprises herlself as well as others present. This is an aspect of Angela's self that is in the _________ quadrant
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unknown
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Regarding the Johari Window, Behaviors, feelings, adn motivations NOT KNOWN TO SELF but KNOWN TO OTHERS are found in the _________quadrant(s)
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blind only
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Regarding the Johari Window, Behaviors, feelings and motivations NOT KNOWN TO SELF are found in the _________quadrant(s)
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blind and unknown
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Phil has a girlfriend who is giving him a hard time. He asks himself. :What would Nick Nolte do in this situation?" Phil identifies with Nick Nolte to hide his sense of insecurity. Phil's behavior is called
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introjection
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The two defense mechanisms intended to justify unacceptable behavior by substituting an excuse for the real motivation of the behavior are
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rationalization and regression
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Harry tells Barb that she's ugly and obnoxious. He says no on should tell a lie, which is why he's passing on this information to her. Actually, Harry wants to hurt Barb. His explanation is an example of
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rationalization
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You feel strongly that you will do well on this exam. Your attitude unconsciously influences you to behave in a way that results in you getting a good grade. This is an example of
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self-fulfilling prophecy.
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Chris asks Jan for a date, and she says no. Chris is outraged that a charming fellow like him is turned down by someone worthy of his attention. But he is afraid to express his outrage to Jan, who might never speak to him again. Instead he vents his anger on his twelve year old sister, one of whose iceskates he finds on top of his bed. Chris's behavior is an example of
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displacement
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Some men feel insecure about their attractiveness to women. They hide their feelings by seducing as many women as possible. Their behavior is an example of
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reaction formation
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Paula is giving Steve a driving lesson. Paula claims she looks tense because Steve is making mistakes. Steve says he's making mistakes because Paula looks tense, which makes him nervous. Each believes that the other initiated their interactions. This belief is the basis for
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punctuation
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Marian frequently nags her children because she claims they are constantly criticizing her and each other. In face, Marian's children seldom criticize anyone. Marian's behavior is an example of
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projection
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According to Mader/Mader which statement is false?
- defense mechanisms are a form of repression -defensive people look for ways of going around a problem, rather than solve it -ppl usually feel defensive when they are criticized or feel inadequate -ppl who behave defensively are usually aware of how they are behaving |
ppl who behave defensively are usually aware of how they are behaving
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Laura is painfully shy. However, she is a professional dancer who enjoys performing before a large audiences. As a dancer, she can be the person she cannot be privately. Her behavior is an example of
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compensation
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We can tell others our "story" of our "history". When we tell our "history" we are engaged in
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self-description
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When people are absolutely open and honest with each other, they are engaged in _________
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peak communication
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According to Mader/Mader whihc statement is False
- Hih self-monitors are precisely classified as ppl who manipulate others - Spontaneous ppl express good will toward others - Manipulators do not show a high regard for others - Spontaneity is neither automatic nor mechanical |
High self monitors are precisely classified as ppl who manipulate others
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If your behavior focuses on _________ the other peopson will probably consider you behavior to be supportive.
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problem orientation
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The perception that others have of our communication behavior is called
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social style
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According to a recent study, high school students prefer teachers whose instructional style is
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friendly
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The perception we have of our communication ability it called
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communicator image
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ADAPTABLILITY is related to HIGH SELF-MONITORS as _________ is related to LOW SELF-MONITORS
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insensitivity
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According to a recent study, high school students prefer teachers whose instructional style is
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friendly
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Speakers who try to influence their listeneers and who show concern for their relationship to their listeners are best described as
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expressives
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MEANING-BASED CONVERSATION is related to __________ as TEXT-BASED CONVERSATION is related to __________
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high involvement and low involvement
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What is the best description of empathy
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Sharing the feelings of the other person.
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If you communication focuses on _____________. the other person will probably behave defensively.
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manipulation
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Evaluative statemetns emphasize __________language, and descriptive statements emphasizes _________ language.
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You and I
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Example of a descriptive statement?
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I'm upset whenever you criticize me
- About "I" |
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Connected people are high in cohesivenessa nd seldom experience conflict? True or False
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False
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Hocker/Wilmot contend that conflict is not inherent in our significant relationships? True or False?
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False
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Mader/Mader claim that conflict is not___________ but the result of _______
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Communication Breakdown; Communication
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Based on relationship studies, which statement is False?
- familiarity often leads to contentment -we tend to form serious relationships with ppl similar to us in physical attractiveness -we find it rewarding when ppl we like feel the same way about us - two ppl tend to have a stronger and more stable relationship if they have disimilar characteristics |
two ppl tend to have a stronger and more stable relationship if they have dissimilar characteristics
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In regard to the nature of responsibility, which statement is False?
- it is a response to the needs of another person - no one can force us to act responsibly - it is a chore or duty imposed on us by outside forces -it is a component of our commitment to another person |
-it is a chore or duty imposed on us by outside forces
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Whenever Pete gives a speech, he tries hard to hide his nervousness, but his knees shake and he looks as though he's ready to cry. His behavior is best described as?
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self-revealing
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True or False: People who are overly apologetic to others tend to have a low-concept?
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True
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T or F: WE should maintain a balance between spontaneity and discretion when presenting ourselves to others?
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True
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T or F: All the behaviors in our blind quandrant influence others to view us negatively?
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False
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T or F: What we "know" about others is mainly our interpretation of their behaviors, feelings and attitudes?
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True
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Dramatic Speakers tend to imitate the pacing and volume of the person to whom they are speaking True or False?
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False
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When do speakers use dramatic style?
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to reduce or create tension in the audience
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Dramatic speakers must be __________ to ensure that their audiences don't feel manipulated
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high self monitors
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Active communication behaviors focus on the speaker's ability to?
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adapt to the audience
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Jack says, "I no longer love you. Your hair is gray and you have no teeth." Jill says, "Look who's talking. You're fat and bald and more wrinkled than your suits. Shove off, you hairless blimp!" This dialogue implies that Jack and Jill are _________lovers
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passionate
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Eric and Daphne are trying to decide whether to spend their vacation in Puerto Rico or Jamaica. Their interactions indicate that they see each other as equals in formulating their decisions. This means?
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They agree to reason with each other
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Gladys and Vera are two elderly sisters who have seldom been apart; they are devoted to each other. Gladys must undergo a major operation, but can't bear to leave Vera. As a result, she decides against the operation. Vera is pleased that Gladys is staying home. Regarding cohesion and adaptability, their relationship is best described as
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enmeshed and rigid
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What is a good example of self-disclosure?
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Wendy tells Nick, "When you critizice me in front of people i feel enraged."
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Frank says to Bert, "I think my marriage is on the rocks and I'm scared." This is an example of
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self-disclosure
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Blair loves to talk, but she doesn't tell people much about how she feels or what she thinks. However, she gives them a good deal of information on her latest diet, her love of cats, and kind of work she does, and how she spends her spare time. Her behavior is best described as
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self descriptive
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Wendy is unhappy bc Herb is much less affectionate then he used to be. However, she's afraid to complain about his lack of affection because he might then become even less affectionate.Instead, she releases her frustration by finding fault with the way Herb prepares breakfast. Wendy's behavior is an example of
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displacement
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Charlene admits that she should stop smoking, but she says, "I can't do anything about it. The problem is beyond my control."Actually, Charlene wants to continue smoking. This behavior is an example of
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regression
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Competence in the selection and use of verbal and nonverbal language is known as
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style
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