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14 Cards in this Set

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Market Research

Collecting, recording, analysing data about the customers, competitors and the market.

Need for market research

Reduce risks of new product launches


Predict future demand changes


Patterns in sales


Most favoured aspects of products

Primary research

Collection of original data from people within a target market


For own needs

Secondary Research

Collection of data from secondary sources


Other people for other uses


- Market Intelligence Reports

Cost effective surveys

Online marketing


Cell phone method

Methods of primary research

Qualitative research


Quantitative research

Qualitative research

In-depth motivations


Focus groups


-A group asked about their attitude towards a product

Drawbacks of focus groups

Time wasting


Unrelated issues


Difficult to analyse data


Biased researchers

Quantitative research

Consumer surveys


Observation and recording


Test marketing

T.O.C

Test Marketing

Produce limited quantity before full scale launch


Promoting and selling


In limited geographical areas


Recording consumer reactions


Sales figures

Consumer surveys

Asking current and potential customers


For opinions and preferences


Both qualitative and quantitative

David Ogilvy, advertising pioneer and founder of Ogilvy Group

Advertising people who ignore research are as dangerous as generals who ignore decodes of enemy signals.

Bob Cook, Firefish Innovation and Inspiration

Primary research materials are often uncut gems of great value and beauty in their own right.

Jeff Swearingen, Frito-Lay

Sometimes, a great shopper insight is more valuable than a great product