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16 Cards in this Set

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  • Back
What does product and service design do?
1. Translate customer wants and needs into product and service requirements. 2. Refine existing products and services. 3. Develop new products and/or services. 4. Formulate quality goals. 5. Formulate cost targets. 6. Construct and test prototypes. 7. Document specifications
Value analysis
Examination of the function of parts and materials in an effort to reduce cost and/or improve product performance.
What is designing for operations?
Taking into account the capabilities of the organization in designing goods and services.
Product liability
The responsibility of a manufacturer for any injuries or damages caused by a faulty product.
Uniform Commercial Code
Products carry an implication of merchantability and fitness.
What is the life cycle of incubation, growth, maturity, and decline?
Introduction, growth, maturity, decline.
Standardization
Extent to which there is absence of variety in a product, service, or process
Mass customization
A strategy of producing basically standardized goods, but incorporating some degree of customization.
Delayed differentiation
The process of producingm but not quite completing, a product or service until customer preferences are known.
Modular design
A form of standardization in which component parts are grouped into modules that are easily replaced or interchanged.
Reliability
The ability of a product, part, or system to perform its intended function under a prescribed set of conditions.
Failure
Situation in which a product, part, or system does not perform as intended.
Normal operating conditions
The set of conditions under which an item's reliability is specified.
Robust design
Design that results in products or services that can function over a broad range of conditions.
Taguchi's approach
Design a product that is insensitive to environmental factors.
Name a study card company that has no back-up save mode when an computer freezes?
I won't say. I am VERY DISPLEASED with the provider.