Alarm 1 Test

Front 1

According to the FBI crime report, how often does a burglary occur?

Back 1

14.4 seconds

Front 2

Where to most burglaries occur?

Back 2

Outside, most likely at the front door, and in broad daylight.

Front 3

What is the common goal of the electronic security and life safety industry?

Back 3

To Improve the safety, peace of mind, and quality of life for the customer.

Front 4

CSAA is the acronym for:

Back 4

The Central Station Alarm Association.

Front 5

An alarm company yard sign is:

Back 5

A good burglar deterrent

Front 6

Hiding a spare key to your house outside is:

Back 6

Not Recommended.

Front 7

A successful service technician:

Back 7

Always tests the system before leaving the job.

Front 8

State licensing for alarm companies has proven to be a part:

Back 8

The accountability needed to reduce false alarms.

Front 9

The false alarm reduction method known as Enhanced Call Verification:

Back 9

Requires 2 different phone numbers from the call list to be called before dispatching the police.

Front 10

On average 9% of the time burglars enter a house through the…

Back 10

Garage.

Front 11

Nationally Recognized Testing Laboratories conduct factory inspections how many times a year?

Back 11

2 to 4 times a year.

Front 12

“Approved” means something is acceptable to the _____.

Back 12

Authority having Jurisdiction.

Front 13

NRTLs were established by:

Back 13

OSHA, or the Occupational Safety and Health Association.

Front 14

A code title will always be preceded by a:

Back 14

Code Number.

Front 15

ICC stands for:

Back 15

The International Code Council.

Front 16

National Electrical Code is NFPA ______.

Back 16

NPFA 70.

Front 17

NFPA 72 is:

Back 17

The National Fire Alarm and Signaling Code

Front 18

Codes become enforceable when they are:

Back 18

Adopted as a law.

Front 19

What is the primary concern of a code or standard?

Back 19

Life Safety.

Front 20

A basic system consists of what components?

Back 20

All the above, or aMonitor a Camera, and a means of Transmission.

Front 21

Which imaging devices the most commonly used with analog video systems?

Back 21

CCD sensors.

Front 22

Which size imaging device is the most commonly used with analog video systems?

Back 22

1/3" or one third of an inch.

Front 23

What type of signal does a CCTV camera generate?

Back 23

Base Band.

Front 24

What is the proper type of coax to use and video system?

Back 24

Cooper Braid Wire.

Front 25

True or False: You can install a CS-Lens on aS-Mount camera with a 5mm spacer ring.

Back 25

False.

Front 26

Which spot filter is considered better; F360, F88, or F120?

Back 26

F360.

Front 27

True or False: The use of UTP “unshielded twisted-pair” uses category 1 or better cable to transmit video instead of using coax.

Back 27

False.

Front 28

Which of the following might be used with an outdoor housing?

Back 28

All the above, or a Windshield wiper, a Sun shield, or a Blower.

Front 29

A PTZ can be controlled by the following means with the correct hardware in place.

Back 29

All the above, or a Coaxitron, a RS422, a RS485, or Hard Wired Control.

Front 30

What is the most common type of the following customer service scenarios?

Back 30

In-Person.

Front 31

Which of the following is not considered a barrier of customer service?

Back 31

Internal Issues.

Front 32

Using social media and reviewer websites, Consumers can affect businesses:

Back 32

Both Positively and Negatively.

Front 33

What is constant nonverbal flow of communication essential to understanding someone else?

Back 33

Body Language.

Front 34

What does the first A in RASA stand for?

Back 34

Appreciate.

Front 35

What should not be done when dealing with an angry customer?

Back 35

Tell customers to stop yelling immediately.

Front 36

Which of the following is not a trait of excellent customer service?

Back 36

Attractiveness.

Front 37

In today’s age, the __________ have a lot of say in how well companies perform via technology and social media.

Back 37

General Public.

Front 38

Which of the following is not a technique for in conflict resolution?

Back 38

Taking Sides.

Front 39

A customer service representative uses _______ daily to arrive at solutions for customers.

Back 39

Problem Solving.

Front 40

True or False: Protons have a positive charge.

Back 40

True.

Front 41

True or False: Insulators restrict the movement of electrons.

Back 41

True.

Front 42

True or False: Resistors restrict the flow of electrical current.

Back 42

True.

Front 43

Using Ohm’s Law, what is the voltage if we have 2 Amps and 6 Ohms of resistance?

Back 43

12volts. (2ampsX6ohms of resistance=12volts).

Front 44

Using Ohm’s Law, what is the resistance in a circuit if there are 24 Volts and 6 Amps?

Back 44

4 Ohms. (24volts/6amps=4 ohms of resistance).

Front 45

Using Watt’s Law, what are the Amps required if there are 120 Volts and a 60 Watt bulb?

Back 45

2 amps. (120Volts/60Watt Bulb=2 amps).

Front 46

Determine Volt-amps if we know the voltage is 24 Volts and 3 Amps.

Back 46

72 Volt-Amps. (24VoltsX3Amps=72 Volt-Amps).

Front 47

True or False: If the number of turns are greater on the primary side of the transformer vs the secondary side, it is considered a step down transformer.

Back 47

True.

Front 48

True or False: If you connect two 12 volt batteries in parallel you will get 24 VDC output.

Back 48

False.

Front 49

True or False: A normally open circuit is in a conductive state before any state change.

Back 49

False.

Front 50

True or False: When reading mA or Amps on your meter, the probes go in series with the item you are checking.

Back 50

True.

Front 51

An Unsupervised detection circuit:

Back 51

Cannot Detect beyond a shortened circuit.

Front 52

VOIP is an acronym for:

Back 52

Voice over Internet Protocol.

Front 53

A dry contact is a description of a:

Back 53

Relay Output.

Front 54

When is a combination alarm system used for burglary and fire?

Back 54

When it is regarded as a fire alarm system.

Front 55

The bridge rectifier/ filter Circuit in an alarm panel provides:

Back 55

D.C. Voltage.

Front 56

Low-power wireless detection devices report to the:

Back 56

Control Panel.

Front 57

A siren could be directly connected to a(n):

Back 57

Wet Output.

Front 58

When option allows different areas of the building to be independently armed and disarmed is called:

Back 58

Partitioning.

Front 59

Which keypad typically draws more current?

Back 59

A Touch Screen keypad.

Front 60

The phone jack that is required to disconnect the DACT from the telephone service is called a(n):

Back 60

RJ31X.

Front 61

What would be the best choice of system topologies for use in retrofitting an existing building with an ACS (access control system)?

Back 61

IP Addressable control panels and the customer’s existing network.

Front 62

Which of the following codes are not applicable to ACS design?

Back 62

The Free Trade Act.

Front 63

Which of the following is not a type of ACS card?

Back 63

Social Security Card.

Front 64

Which is not a type of ACS door lock hardware?

Back 64

A UL Approved mechanical lock.

Front 65

What does ADA stand for?

Back 65

American's with Disabilities Act.

Front 66

Which best describes the purpose of integrating fire systems with ACS?

Back 66

Unlock Fire Exits in the event of an emergency.

Front 67

Here is the sequence of operation for ACS controlled door. Select the answer that doesn’t belong.

Back 67

Wait Until the Guard provides input.

Front 68

ACS are capable of integrating with which of the following systems? Please select all that apply.

Back 68

Fire/life safety, Video surveillance systems, and Human resources.

Front 69

Here is a list of common ACS software features. Select the answer that doesn’t belong.

Back 69

Replace existing fire alarm system.

Front 70

Which of the following is true for magnetic card?

Back 70

It is the oldest form of card technology.

Front 71

A residential sale is generally made in:

Back 71

One Visit.

Front 72

Typically the buyout on an early termination of the contract by the customer is:

Back 72

75%-80%.

Front 73

An alarm system provides:

Back 73

Detection and Reporting.

Front 74

No building or structure shall be occupied without a:

Back 74

Certificate of Occupancy.

Front 75

Drawings should have symbols that are:

Back 75

Universal.

Front 76

A document indicating what the customer received is a:

Back 76

Sign-off Sheet.

Front 77

Federal law has a right to resend rule that gives the customer a _______ “cooling off” period once the contract is signed.

Back 77

3 days.

Front 78

If a drawing indicates coverage of a detection device, it is important not to:

Back 78

Exaggerate.

Front 79

Software for an alarm system should be stored:

Back 79

On-site.

Front 80

Writing on the alarm wiring with a permanent marker for identification in the alarm panel is:

Back 80

Not Recommended.

Front 81

Which class of fire extinguishers would be used for fire created by grease or other fatty substances?

Back 81

Class K.

Front 82

Which of these elements is not a part of the fire triangle?

Back 82

Argon.

Front 83

Manual fire alarm boxes shall be located within _______of each exit doorway on each floor.

Back 83

5 feet.

Front 84

The incipient stage of the fire is the:

Back 84

Manageable Stage.

Front 85

Cooking fires account for what percent of residential fires?

Back 85

38%.

Front 86

The destructive distillation of organic compounds in an oxygen free environment is known as:

Back 86

Pyrolysis.

Front 87

Which type of smoke detector is likely affected by air velocity?

Back 87

Ionization.

Front 88

Which of these statements is true about mounting heat detectors?

Back 88

Detector can be mounted 4 inches to 12 inches below the ceiling.

Front 89

Smoke detectors can be mounted where?

Back 89

On the wall 2 inches from the ceiling.

Front 90

Which statement about stratification is false?

Back 90

As the thermal plume of smoke rises to the ceiling, it gains buoyancy. (FALSE)

Front 91

Which channel is not commonly used for alarm transmission to an OPR?

Back 91

Ultrasonic Pulses.

Front 92

Which of the following is not required in OPR design?

Back 92

Location away from city limits.

Front 93

Which one of the following is not a kind of OPR?

Back 93

Fast Food Chain hold up alarm.

Front 94

Which stakeholders determine the appropriate OPR? Check all that apply:

Back 94

Insurance companies, The customer, and AHJ.

Front 95

Which one of the following lead to the development of the first OPR?

Back 95

The Invention of the Telephone and Telegraph.

Front 96

Which three are common Fire OPR?

Back 96

UL Listed Fire Alarm Central Station, Police and fire stations, and Proprietary supervising station2Ch.

Front 97

What three factors may determine that a UL Central station is required? Select all that apply.

Back 97

Insurance company demands, AHJ directives, and High value merchandise.

Front 98

Check the two answers the describe OPR advantages.

Back 98

Prevents compromise my emergency on premise event, and The Economy of scale/ shared resources.

Front 99

In the case of fire alarm systems what is the first requirement?

Back 99

Meets all applicable codes, standards, and regulations.

Front 100

What does OSHA stand for?

Back 100

Occupational Safety and Health Association.

Front 101

Since OSHA was founded, Workplace deaths dropped from an average of 38 to __ a day

Back 101

12.

Front 102

Which of the following is not a common hazard in fall related injuries?

Back 102

Unsecured Doors and Windows.

Front 103

Which of the following aspects of OSHA enforcement overseas private sector employees?

Back 103

Jurisdiction.

Front 104

The recommended technique for carrying any Power Tool is by the cord.

Back 104

False.

Front 105

Electric switches have a lot in common with:

Back 105

Water Faucets.

Front 106

Which of the following is a secondary factor in determining the severity of an electrical shock?

Back 106

The general Health of the Human Body.

Front 107

True or False: When modifying a electrical equipment you must stay in compliance with OSHA codes.

Back 107

True.

Front 108

Material safety data sheets serve to advise workers about hazardous _____ present in the area.

Back 108

Chemicals.

Front 109

Why is an MSDS (material safety data sheet) relevant to the security industry?

Back 109

You or a colleague may be working in labs or hospitals were dangerous chemicals are present.

Front 110

A bed shaker will:

Back 110

Be limited to one bed at a time.

Front 111

Temporal 4 is associated with:

Back 111

CO Detectors.

Front 112

Audible devices in a public mode must be at least ___ decibels about ambient sound.

Back 112

15.

Front 113

An open collector output can directly power:

Back 113

A relay 1.

Front 114

The Japanese horseradish smoke alarm is an example of which sensory?

Back 114

Olfactory.

Front 115

20 decibles are ___ times louder than 1 decibel.

Back 115

100 times.

Front 116

According to the NFPA 72, the loudest an audible fire alarm notification appliance can be is ___ decibels.

Back 116

110.

Front 117

Temporal 3 audible:

Back 117

Will trigger a bed shaker.

Front 118

Audible requirements in sleeping rooms call for a minimum of ___ decibels at pillow level.

Back 118

75.

Front 119

A closed door between the sounder and mattress can cause a loss of ___ decibels.

Back 119

10-24 decibles.

Front 120

Holmes moved his alarm business from Boston to New York City because ________.

Back 120

The people of Boston were skeptical about having anything electrical in their homes.

Front 121

George Milliken’s patent improved the burglar alarm by ______.

Back 121

Having the first zoned alarm system.

Front 122

Three functions of an alarm system are ______, notification, and control.

Back 122

Detection.

Front 123

The best use of the duress alarm feature is ________.

Back 123

Sends a silent alarm when forced to disarm the alarm system.

Front 124

60% of home debts resulted from fires in homes with _______.

Back 124

Not working smoke alarms.

Front 125

The four types of notifications are Audible, Visual, tactile, and _______.

Back 125

Olfactory.

Front 126

Which of these monitoring sites will most commonly be used to monitor a university alarm system?

Back 126

Proprietary supervising station.

Front 127

One way in which signals are able to reach the appropriate monitoring site is by ______.

Back 127

All of the above, or Public switched telephone network, VOIP and Internet.

Front 128

The most common hazard to humans in a building fire is _______.

Back 128

Smoke Inhalation.

Front 129

An alarm system may be controlled using _____.

Back 129

All of the Above, or Key switch, Digital keypad, or Cellphone.

Front 130

A bigger gauge wire has less resistance and will carry more current, which of the cables listed and will carry the most current?

Back 130

6 AWG.

Front 131

Which cable listed has the smallest diameter?

Back 131

22 AWG.

Front 132

Wire with a designation of CL2 is classified as what type of cable?

Back 132

General Purpose Wire.

Front 133

True or False: You may substitute CL3R for CL3P.

Back 133

False.

Front 134

What type of cable will you run for a gigabit network??

Back 134

Cat5E

Front 135

True or False: You can use the same type of coax cable for CATV and CCTV.

Back 135

False.

Front 136

If boring through a wood member to run cable the hole should be at least ____ from the edge of the wood member.

Back 136

1 1/4" or one and one fourths inch.

Front 137

True or False: You can strap class 2 cable to conduit as a means of support.

Back 137

False.

Front 138

Which wire type can you run in a plenum?

Back 138

FPLP.

Front 139

If fire cable is located within 8 feet of the floor it shall be securely fastened at intervals of not less than ______.

Back 139

18".

Front 140

Projected beem outdoor microwave works through:

Back 140

Obscuration.

Front 141

Which technology converts electrical energy to radio waves and then converts radio waves back to electrical energy?

Back 141

Indoor Microwave.

Front 142

Which of the sensors is considered active?

Back 142

Photo Beam.

Front 143

The range of an outdoor photo beam can be as much as:

Back 143

660 feet.

Front 144

Reed switches are resistant to:

Back 144

Corrosion.

Front 145

When installing outdoor photo beams in installer should:

Back 145

Be able to block 85% of beam without being the cause of the alarm.

Front 146

Taut Wire fence detection is considered:

Back 146

High Security.

Front 147

Buried cable pairs have up to a ______ wide detection pattern

Back 147

10 feet.

Front 148

Alarm screens are typically:

Back 148

A 2 appointment install.

Front 149

Dual technology motion detectors are typically:

Back 149

Microwave and passive inferred technology.

Front 150

Which of the following is true about primary wiring to alarm system?

Back 150

The circuit breaker should be 20 Amps maximum.

Front 151

Batteries should be attached to the panel in what configuration?

Back 151

Parallel.

Front 152

What is the type of transformer most commonly used in an alarm system?

Back 152

Step Down.

Front 153

According to the NFPA, the breaker supplying power to an alarm system shall not be:

Back 153

Greater than 20 Amps.

Front 154

How long can a 12 volt, 1 Amp hour battery power an alarm system that requires .5 Amps total?

Back 154

Two Hours. (1 amp/the required .5 amps per hour=2 hours).

Front 155

Which of the following is recommended or required in regards to powering the fire alarm system?

Back 155

Dedicated Circuit.

Front 156

How do you determine the volt amps required to power an alarm?

Back 156

Consult the alarm installation manual.

Front 157

What is a circuit in which there is only one path for electrons to flow?

Back 157

Series.

Front 158

What is the component that converts high-voltage AC to low-voltage AC?

Back 158

Transformer.

Front 159

Which of the following is the most versatile screwdriver available?

Back 159

Multi-tip Screwdriver.

Front 160

True or False: Electrical tape is used to insulate wires and items that conduct electricity.

Back 160

True.

Front 161

A 110 blade is used with what tool?

Back 161

Punch-Down Tool.

Front 162

Baseboard drill guides allow you to drill a hole below a:

Back 162

Carpet Line.

Front 163

Which type of drill is best suited for masonry?

Back 163

Hammer Drill.

Front 164

Which type of meter is used to measure sound?

Back 164

Decibel Meter or DB meter.

Front 165

True or False: Terminal blocks cannot be cut to size.

Back 165

False.

Front 166

If you needed to drill into an attic to wire a keypad, what is the best type of bit to use?

Back 166

Flex Bit.

Front 167

True or False: You do not have to strip back the end of wires when using B-connectors.

Back 167

True.

Front 168

When bending a 1/2” conduit, what is the take up for a stub-up?

Back 168

5".

Front 169

Which of the following is a possible cause of an alarm system drawing excessively on the power supply?

Back 169

Touch-screen Keypad.

Front 170

In a series circuit the total voltage is 12 volts, the total current is 4 amps. What is the total resistance?

Back 170

3 Ohms. (12Volts/4Amps= 3 Ohms of resistance.

Front 171

A shortened supervised detection circuit will cause the terminal voltage to go:

Back 171

Down or Drop.

Front 172

What’s the total resistance of four 8 ohm horns, wired in parallel?

Back 172

2 Ohms. (8Ohms/4= 2 Ohms total resistance).

Front 173

For surge suppression to work, it is important to have a good known:

Back 173

Ground.

Front 174

Using Watts law a series circuit has a total voltage of 24 volts and the total current is 4 amps. What is the total wattage?

Back 174

96 Watts. (24 VoltsX4 Amps=96 Watts total).

Front 175

An intelligent battery tester will indicate how much:

Back 175

Capacity is left in the battery.

Front 176

If you are a service technician there is no excuse not to have:

Back 176

All of the above, or a VOM Meter a Telephone handset, and a Current library of equipment information.

Front 177

Sirens should be:

Back 177

Wired in parallel.

Front 178

Divide and conquer is a method for:

Back 178

Tracing Wiring Problems.