Essay about Work Within a Legal and Ethical Framework

2116 Words Nov 17th, 2012 9 Pages
Work within a legal and ethical framework
Task A
Question 1
Why is important for a worker in the csi to follow their job description?
It is important for a worker in the community service industry to follow their job description as it is important that they give a professional standard of the service. It is also due to confidentiality. Community service workers have duty of care to their clients. Also it is important they follow their job description because different services may have different policy and procedures and guidelines that need to be followed accurately so that duty of care is upheld to each client.
Question 2
Define the term policy.
A policy is a course of action or guidelines to be followed.
Question 3
Define the
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Question 6
Identify the factors that contribute to risk of harm of the children in this case study.
Factors that contribute to risk of harm to the children are domestic violence, very messy untidy house, heavy drinking.
Question 7
Identify and discuss your duty of care in relation to each family member.
My duty of care to the children is to ensure that there is no risk of harm to any of them. Ensure their home is safe and they have food and that the older children are attending school regularly. My duty of care to Julie is to ensure she is looking after the children properly and her isolation issues are under control and she is using her newly learnt budgeting skills to help with her money problems.
Question 8
If you were unsure how to about how to proceed in working with this family what would you do next?
If I was unsure about how to proceed in working with this family I would speak with a colleague if that was no help I would ask my supervisor
Question 9
Identify Julie’s rights in this situation.
Julie’s rights in this situation include the right to make a complaint she has the right to be referred to an advocacy support if she feels this service cannot manage her complaint and she has the right to be referred to another service.
Question 10
Identify the legislation that supports client complaints in this

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