Importance Of Accountability

In health care there are various avenues in which responsibility and accountability are needed and implemented. The importance of accountability is important because it can ultimately be the key failure of the key success of an organization. The domains of accountability can fall into a variety of categories in healthcare and they can include work culture, measurements in employee accountability, checks and balances, and ethical considerations in leadership and management.
In application to health care, accountability entails the procedures and processes by which one party justifies and takes responsibility for the activities that it is involved in. Some of these activities can include professional competence, legal and ethical conduct, financial …show more content…
It is also essential for health care quality and also for all organizational processes. This can include everything from customer service, patient satisfaction, improvements in patient outcomes and a boost in employee morale and satisfaction. There is also the recognition of quantitative and qualitative data as supporting measures to help in the change of culture. In a leadership and managerial position the duty is to have exceptional customer service and this must be made apparent in the mission statement of the company. A customer service plan, behavior and training should also be available to all employees to ensure the delivery of great customer service. Orientation for new employees and having great employment practices should also be a platform to create a high morale workplace and employee satisfaction. High morale and exceptional leadership should also benefit in the success and satisfaction of employees. This in return will lead to fewer medical errors, fewer malpractice lawsuits and an improved revenue thus re-inforcing the culture of accountability. Creating a culture of accountability is important because it improves the quality of work. One way of doing this is to implement a system to where error-reporting systems can catch errors and the other is to correctly identify …show more content…
Some of the ways you can prevent a culture of blame is to have an open door policy and encourage interaction with your employees. Engage with your employees often to help them feel included and keep them informed on various changes and remain open and honest at all times. And lastly, let your employees know that you appreciate them by establishing a reward system for excellent performance and a job well done.
Accountability in health care can affect health care delivery, its services and importantly accountability can make a huge impact on an organization negatively and positively. In leadership and in management it is necessary to know how to keep employees, equipment and management accountable in all aspects of the health care community to ensure the mission of the organization and the representation that is has, the community that it serves, the various stakeholders that it may affect and importantly the individuals that keep the entity in