Videoconference In Social Work Practice

The advancement of technology has change to services supervisors and supervisees provide within an agency. Since the advancement of technology, supervisors provide supervisees performances and training through technology (Abbass & Frederickson, 2014). The advancement of videoconference software has allowed supervisors to provide video- recorded training for not only local but international pool of supervisees (Abbass & Frederickson, 2014). Through videoconference, supervisees can present cases, participate in role play, and conduct skill building exercises; the supervisor can review the video and provide feedback to the supervisees (Abbass & Frederickson, 2014). Furthermore, the advancement of technology, has allowed supervisors to develop, manage, and provide performance evaluation to supervisees …show more content…
The advancement of technology imposes the risk of confidentiality breach. As mentioned earlier, videoconference is incorporated in the supervisory role and within the social work practice. The supervisor meeting with supervisees can consist of information about the client. Videoconference supervisor typically includes the client’s protected health information (PHI), which falls under the Health Insurance Portability and Accountability Act (HIPPA) (Rousmaniere, Abbass, & Frederickson, 2014). If the videoconference is not “secure” by HIPPA, it poses a risk of the client’s confidential information being compromised (Rousmaniere, Abbass, & Frederickson, 2014). While implementing a personal and/or positional supervisory role, the social work standards should be incorporated to protect the client’s rights. For example, according to the NASW (2017), ASWB (2017), CSWE (2017), & CSWA (2017) standard 2.03 laws that govern provision of social work services