DECIDE Tool: A Case Study

The DECIDE tool is used to help make a decision when it comes to communication. By using this tool I was able to communicate to my group how valuable communication was going to be throughout this project. I used the first three steps of the DECIDE tool when writing my email for the case study task. For the first step of DECIDE, define goal, I thought about what message I wanted to get across to the people I was emailing. I wanted to inform the other team members of the mediated communication we were going to endure for our project. I also wanted them to know the norms and possible advantages and disadvantages we could face through our channels because we were acting as a virtual team. For the second step of the DECIDE tool, I used the knowledge …show more content…
With the little that I knew about the group members backgrounds, I had to keep the email appropriate for all audiences. I kept the email gender neutral because there was a gender split in the group. I had to ask myself how we all felt about being assigned to the project. I figured that since we all worked for the same company, we all took the project as an opportunity to prove ourselves as a company asset. For adaptive metacommunication, it is important to remember that you are subject to different responses from your audience. Not everything goes as planned, I would have to be ready for the responses from the group members. An example of a response would be if someone was unable to participate in the emails or teleconferences for some reason. I would have to find a solution to help them remain up to date with all of the informations from the project. We could possibly have someone meet in person to help this group member stay updated. Another example could be if someone wasn 't as willing to be contribute to the team. I would have to individually talk to this person and attempt to understand why they were feeling this way. I could possibly help them become more enthusiastic about the project they have been assigned to do. I would do this by explaining the opportunity they have been given, and what positive outcomes can come from this task. When using reflective metacommunication I was able to reflect on my message and will be able to provide better communication the next chance I get. If the feedback I get from the group members is not as positive as I assumed it would be, I would know for future times what I should have done better. An example would be if someone emailed me back saying I was too enthusiastic and it made them feel uncomfortable, I could realize that I needed to tone it down. I could try