The Pros And Cons Of Grapevine Communication

898 Words 4 Pages
Communication has become a high priority in nearly all efficient companies. Lack of communication is poor communication and it creates a dismal work environment. In the healthcare environment, if team members do not communicate successfully, patient safety and patient care can suffer. Without effective communication facilities are susceptible to medical errors and chaos. Healthcare team members should view past their individual interest and departments to the big picture, which is the patient’s overall care. For example, patients entering into the Southside Regional Cancer Treatment Center will be bombarded by healthcare professionals and information. It is the duty of those healthcare professionals to provide appropriate communication to the …show more content…
First, it is not lead by administration. Second, it is interpreted as dependable and credible. Third, it is primarily used to fulfill personal work related matters. The grapevine can be a very effective form of communication and fosters relationship between individuals and within little groups. However, decisions made by certain parties can appear secretive and inconsistent. In addition, communication about certain subject matters may not reach all of the necessary parties involved through the grapevine. By meeting periodically to openly discuss work related issues and patients, employees can aid in eliminating the negative aspects of grapevine …show more content…
As a result, they had additional time to effectively carry out additional duties during their working time (Koivunen, et al., 2014). However, electronic communication can have similar disadvantages as those of written communication (Fischer, n.d.). Electronic communication is not the best way to communicate sensitive or negative information. In addition, electronic communication is open to misinterpretation and it is difficult for the sender to convey emotions within. Again, as with the grapevine communication, periodic face to face meetings can help to minimize the negative consequences of electronic

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