Importance Of Lodging Management In Hospitality

Decent Essays
The facility management in the hospitality industry always reminds us that most of the businesses are utilize some sort of accommodation. The concept of the lodging management is all related to the hotel and related sectors, in which some sort of the semi- private area is rented to customer from seller for specific period of time.

In the hospitality organisations, the effective skills required for the lodging management are as follows-

1. Front Desk: It includes Bell Captains, the Concierge Desk, Night Audit and Reservations.
2. Housekeeping Management: It includes the cleaning of the public and private areas, though kitchen is not included in the process of housekeeping cleaning but the head chef of the kitchen is responsible for it.
3. Maintenance department, revenue department, safety and security area are the separate department in the organisation.
…show more content…
Assured front office roles (reservation), maiantence and security. In hospitality these functions may be outsourced – particularly in relation to maintance, small operations and security.

In the hospitality businesses, there is a risk that hotels are not providing visitor room lodging facilities (particularly in food and beverage production), not much importance is given to these roles that causes harms or damages or losses in the terms of health and hygiene, pleasure and knowledge and functional effectiveness. Therefore, it is realistic for an organisation to have an outline of the both housekeeping and the dusting related tasks and also the transparent standard procedures for confirming the situational method via the businesses. The entry criteria for the hospitality businesses excluding customer accommodation facilities. The previous research studies demonstrated that the facilities management approach considers as the worth function of lodging

Related Documents

  • Decent Essays

    ASSIGNMENT OF COMMUNICATION & GUEST SERVICE SUBMITED BY: - SANAMPREET SINGH BHINDER SUBMITED TO: - MR. A. LUTHAR Abstract The Intention of this study is to know the factors that may benefit property by analysing the complaint it receives. There are several ways which may advantage the Hotel by examining the objection it receives.…

    • 795 Words
    • 4 Pages
    Decent Essays
  • Superior Essays

    In addition, they are also aware they diligent when allocating their rooms. As hotel casinos progress to improve their revenue management method, there are a few kinks there can always be improved. For example, communication between departments and final decisions of rooms of how rooms are allocated are disperse. With technology always improving, hotel casinos are now able to identify their customers overall worth, the accuracy of forecasts, and the effectiveness of their optimization models also increasing the overall revenue maximization strategy (Kimes,…

    • 1865 Words
    • 8 Pages
    Superior Essays
  • Improved Essays

    Five Job Scenarios

    • 568 Words
    • 3 Pages

    Hospitality managers may generate customized reports through the hotel information system and reservation system. Room and Event Salesperson A room and event salesperson will qualify good business leads over the phone, then make private dining and catering arrangements with clients. They must be knowledgeable of menus, prices, wine selection, billing needs and media requirements. They must share party details and menu information to the appropriate restaurant areas in timely manners.…

    • 568 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    The Watergate Bay Hotel is, “a place that’s about the balance in lie –being active, getting among the elements, eating and drinking well, chilling out and getting cosy. Most of all, it’s about having a good time.” (Watergate Bay Hotel Home, n.d.) (The Watergate Bay Hotel, 2017) The Watergate Bay hotel is situated on the North Cornwall coast in Newquay, England, United Kingdom.…

    • 895 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    Host Hotels & Resorts, Inc. is a corporation with headquarters located in Maryland in the United States. (Host Hotels & Resorts). Their mission statement states that “[their] vision is to be the premier lodging real estate company. [They] create value through aggressive asset management and disciplined capital allocation. [Their] success over the years is the result of the careful execution of a focused and disciplined long- term strategic plan to acquire high quality lodging assets in prime urban and resort locations which have the potential for significant capital appreciation.…

    • 1248 Words
    • 5 Pages
    Decent Essays
  • Improved Essays

    This availability will be a Muda of waiting time and lack of utilisation of skills, as there will be many employees on standby, waiting for the opportunity to provide the service. However, since this is a 5 star hotel operating in a competitive field, a way of differentiating itself is the 24 hour service, which for most price inelastic customers who frequent these hotels has value. It can be argued that the comfort of knowing that they can order whenever they want might be valuable to a customer. Therefore, it may be possible to charge a higher price for the hotel for this additional perceived value, and utilise the unused capacity to complete other tasks. If tasks can be identified which add no value for being delivered immediately, such as paperwork or planning, then just-in-time room service can be offered, with the unused time utilised to complete the non-time sensitive tasks.…

    • 2217 Words
    • 9 Pages
    Improved Essays
  • Great Essays

    Shalimar Hotel Case Study

    • 1341 Words
    • 6 Pages

    Mr Raheel Chaudhry, an electrical engineer trained in Germany, is head of the hotel operations. Mr Ismail Chaudhry, a chartered accountant from UK, handles Finance & Administration, and Mr Shakeel Chaudhry, a B.Com from Islamia College, Karachi, is responsible for Marketing. There is no HR department in the company. A Personnel Section comprising of 5 people is part of the Administration Department which is headed by Major (Retd) Khan Bahadur. This Personnel Section is responsible for timekeeping of staff, preparing the payroll and disbursing salaries, appointing daily wage staff, preparing letters of appointment and increments, issuing uniforms,…

    • 1341 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Recommended Solutions For the purpose of maintaining the hotel business and gaining more revenue, it is crucial to reach guest satisfaction which is considered as the key reason to build the loyalty with the hotel guests. Thus, the first decision should be taken by the management is to instruct the hotel staff to achieve the guest’s perspective and handle it as the top priority. Therefore, the researcher sees that the following recommendations are so significance for achieving the hotel success: • Recruiting the qualified staff with having the right attitude and experts in hotel service.…

    • 821 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Hotel Industry Case Study

    • 9732 Words
    • 39 Pages

    Introduction The hotel industry’s ability to distinguish future trends and the outlook of the market changes has become a factor in determining the competitiveness of hotels. This is fundamental because of the critical issues involved with uncertainties, adapting through innovation, constantly evolving customer desires and demands, taking advantages of opportunities and staying ahead of competition in this dynamic global economy. Market led strategic change that involves going into the market and creating customer value is known as value definition as stated by Piercy, (2002) this gives organisations an opportunity to be analytical through gaining information, behavioural through interpretation and understanding of surveys and organisational…

    • 9732 Words
    • 39 Pages
    Great Essays
  • Great Essays

    According to the International Society of Hospitality Consultants, which held a meeting to investigate world issues regarding hospitality and pointed out that the shrinking labour force is the number one challenge facing the global hospitality industry. Long working hours, including nights and weekends, low pay make jobs in this industry undesirable as most of people want more flexibility and higher-quality work opportunities. The lack of focus on employee satisfaction and the nature of the work are the main roots for labour shortages, regardless of the location. Furthermore, the staffs in the country of origin, especially management and supervisors, have changed dramatically. In the past, companies tended to hire from their other outlets in order to maintain the integrity of their brands in new countries.…

    • 1724 Words
    • 7 Pages
    Great Essays
  • Superior Essays

    Room Division Case Study

    • 726 Words
    • 3 Pages

    Front desk need to complete the process quickly and without any wrong is because need let the guests get their rooms and let them have a rest after a long time flight. Second, I write about housekeeping. The housekeeper need to make sure the guests room is tidy, cleanly, and hygiene. They need to clean up the everywhere of the room such as washroom, floor, bed and so on. Apart from cleaning, they need to change everything that has been used by the guests before.…

    • 726 Words
    • 3 Pages
    Superior Essays
  • Great Essays

    Doing Business In France

    • 1336 Words
    • 6 Pages

    Before the company makes the final decision to expand its operations to other countries, there are number of factors that need to be considered. The success of the business in a foreign country depends mainly on how much preparation was done prior to the expansion. If care is not taken, it can be a flop and can cost the company huge amounts of money. On the other hand, expanding to another country can open new opportunities for the company. Activity A Brunt management is in the process of opening another business firm in another country by taking over the already existing business.…

    • 1336 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Human resource issues in the NHS The articles show a number of human resource issues that NHS have been facing for years. It can be identified into four major problems: 1. Unfit management approaches The changing organization system such as implementation NPM (New Public Management), performance target and talent management. Managers expected to increase the efficiency and control cost by those tools.…

    • 770 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    Give the near-term outlook of limited growth of revenues,hotels has found it increasingly important to examine and control all their expenses in order to maintain or increase their profits.Now that commissions and reservations expenses reached 2.6% of total revenue in 1999,they had already become costs significant enough to monitor or eliminate…

    • 824 Words
    • 4 Pages
    Decent Essays
  • Improved Essays

    4.1 Motivation Working in such a field ( hospitality Management ) requires a lot of motivation , there are many tasks that must be done on time and that are critical such as pleasing the guest , being at work on time , being fully prepared and having a smile on your face even though you are going through a bad day. At the beginning I wasn’t successful at understanding how the system works because it was a bit complicated , answering the phone was the hardest one because working in such a field is critical , customers always expect that you must know the exact right answer to their question . Having a supervisor helped me facing the challenges I had and that is by explaining couple tricks on how to achieve my goals at the end of the training…

    • 842 Words
    • 4 Pages
    Improved Essays