IRI has a team of over 160 professional services experts. These experts are located in the United States, Europe and India covering a broad range of necessary skill sets. When or if an additional need arises, IRI can usually acquire necessary additions to the team within two months. All of IRI’s supporting roles have a minimum of five years of Technical Support Experience, CPG industry knowledge and Information Technology experience. The support resources are currently trained in system processing but it is highly recommended they also be cross trained on all of IRI products and services. We clearly have the resources available to fulfill and implement qualified cross-functional teams to roll-out software updates and data restatements in an agile
IRI has a team of over 160 professional services experts. These experts are located in the United States, Europe and India covering a broad range of necessary skill sets. When or if an additional need arises, IRI can usually acquire necessary additions to the team within two months. All of IRI’s supporting roles have a minimum of five years of Technical Support Experience, CPG industry knowledge and Information Technology experience. The support resources are currently trained in system processing but it is highly recommended they also be cross trained on all of IRI products and services. We clearly have the resources available to fulfill and implement qualified cross-functional teams to roll-out software updates and data restatements in an agile