Effective Social Work Practice: A Case Study

2026 Words 9 Pages
This essay will discuss how relationships are central to professional practice and how this has been displayed through a varied amount of literature. It also represents the inherit challenges in developing relationships relating to the case of Robert and Martina. A representation of values and anti-oppressive practice will be mentioned throughout.

“Establishing a relationship is crucial for engaging with carers and service users about the outcomes that are important to them and consequently for empowering practice.” (Mantell 2013: 88). Mantell’s view on the importance of relationships is shared with Trotter (2004, cited in Healy, 2012: 8) who emphasises that “effective social work practice relies on purposeful and constructive relationships
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Martina has expressed her independence but social workers must allow space and time for involvement, so the service user can tell their story including them in all levels (Mantell, 2013). Building on Robert and Martina’s strengths can improvement their lives (Early and Glamage, 2000). Robert needs recognition of his caring towards Martina. Brannelly, (2016: 305) reiterates, “older people with dementia, struggle for recognition of their social worth”. Martina feels she does not require help at present so in giving her choice and control over her situation; this can enable her wishes to be considered. In conflict Horne (1987) suggests, social workers can limit client self-determination by not being concerned about client’s interests. Hardina (2013) describes how relationships are needed to deliver collaborative decision making. Multi-disciplinary working is crucial when it comes to meeting the range of needs people may present with (SCIE, …show more content…
It outlines professional and personal values may conflict within the caring role and the law enforcement (Tibbs, 2001). Personal values such as assumptions or own experiences can shape values to be either positive or negative. The ability to contain ones emotions in a professional relationship is important as Landau and Osmo (2001: 489) describe “the need to develop awareness and ability to articulate thoughts in promoting anti oppressive practice”. Cultural values of social work incorporate societal norms of what is right and wrong. Coulter et al (2013) encourage cultural competence through the direct teaching of the troubles in the social work program. The Northern Ireland Association of Social Workers (2012) recognises “up to eighty percent of a social workers time is probably paperwork”. This may lead to structural oppression as social workers appear to have much less face-to-face time with the service user. During a lecture, Trevithick, P (2016) echoed to “think outside the box” and not conform to structural constraints. Lishman (2009) outlines the priority of social work is not losing sight of the most powerless people. The challenge may to balance the accountability to the agency such as completing the relevant paper work on time; but also balancing the resources and requirements to empower the service user. Lishman (2009) states empowerment of service users may be anticipating

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